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D.M.via Google

5 months ago

Great fun to bring the family here. Little grease spoon diner is fun for the kids, and the bowling is great!

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andrea lindseyvia Google

8 months ago

Horrible customer service! The Asian guy is very hostile and the girl at the front has a. Extremely bad attitude! Don’t spend your money here! You will have a horrible experience

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Courtney Gottevia Google

11 months ago

I had a very wonderful experience at K-Bay Lanes. The staff was consistently tentative and professional, creating a comfortable atmosphere for our group. One employee in particular, a woman at the front desk, was wonderful. She was very friendly and super helpful with any questions that we had, making guests feel comfortable and welcomed. She often helped patrons and their families in a professional and kind manner, adding to the experience and easing any tension or discomfort to the experience. Additionally, cleanliness was a priority, making the environment even more inviting. Another significant appreciation was their pricing and the deliciousness of their food. The older gentlemen was even sweet enough to bring the food out to where we were sitting! Overall, I would recommend K-Bay Lanes due to wonderful customer service, comfortable atmosphere, cleanliness, and pricing/tasty food. We played two full games and enjoyed every minute of it!

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Will Stuckenbergvia Google

12 months ago

I had a very disappointing experience at K-Bay Lanes. The staff was consistently rude and unprofessional, creating an uncomfortable atmosphere for our group. One employee in particular, a woman at the front desk, frequently raised her voice and excessively used the intercom, making guests feel unwelcome and irritated. She often stared at patrons in a confrontational and controlling manner, adding unnecessary tension and discomfort to the experience. Additionally, cleanliness was clearly not a priority, making the environment even more uninviting. Another significant concern was their inconsistent pricing policies. Prices seemed arbitrary, with no clear standards posted. It felt as though pricing could change depending on whether or not the staff liked you, which is highly unprofessional and unfair to customers. Overall, I wouldn’t recommend K-Bay Lanes due to poor customer service, uncomfortable atmosphere, lack of cleanliness, and questionable pricing practices. It’s supposed to be by the hour we got shut off at 40 min.

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Jeramie Arendvia Google

about 2 years ago

The staff is always so friendly. Makes me feel like it's a mom and pop shop because they seem to always remember everyone that walks in the door. Great place to play. Lanes are in great condition!