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Ken Brown & Sons Inc
Ken Brown & Sons Inc: New Orleans' source for parts and friendly, helpful service.
4.4
Retail Store
$$
Ken Brown & Sons Inc: New Orleans' source for parts and friendly, helpful service.
Ken Brown & Sons Inc is a New Orleans store located at 240 S Telemachus St, 70119. The shop is praised for helpful, polite staff and fast service, with a customer able to text a problem and have the needed part ready on arrival. Some feedback notes occasional wait times or slower greetings. The store welcomes tradespeople and general customers seeking parts and guidance.
No photos available
Comprehensive range of pipes, fittings, and tools for all plumbing needs.
Quality tools, fasteners, and materials for home improvement and repairs.
Knowledgeable staff providing guidance and solutions for DIY and professional projects.
Assistance in identifying and sourcing specific parts, including via photo submissions.
Help with parking and unloading for customers arriving with trailers.
Overall rating
Clayton Ruegge
Eric M
Best plumbing supply in the area!!! They probably have what you need
Sharon Keating
Terrible customer service. We purchased a hot water heater from them which started to leak while under warranty. We got authorization from the manufacturer for Ken Brown to replace it. They did not have the replacement and would not help us to make arrangements with another supplier after telling us they would.
J. C.
Extremely rude and argumentative sales/service associate (Todd) for no reason. Only come here if you want to be talked down to and treated with sarcasm and disrespect. Ironic that the sign at the counter states, "people won't have time for you if you are always angry or complaining"; maybe follow your own advice or take your sign down... Or, even better, if you don't want to deal with (educate) members of the public, then close your shop
Barry McQueen
Great service very helpful no waiting
Jc En la 57
Very friendly staff. Getting there with a 53-foot box truck is very complicated. The easiest way to get there, if you're coming from I-10, is to take North Causeway Blvd to Jefferson 90th Street. Turn left there and continue to Carrollton Avenue. You'll have to make a U-turn 100 feet from the avenue to get on it, as there's no turning at the light. Continue on Carrollton Avenue to Banks Street, turn right and continue to Telemachus Street. Turn left and you'll arrive at the delivery address. Turn right again; they'll unload your truck on the warehouse side, almost at the end of the street.
