Kendra Scott

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Ajayvia Google

about 1 month ago

Came here for some gift shopping and with lots of questions. Jacqueline(the assistant manager) was able to get me squared away, and provide genuine smiles and happiness on Christmas morning. Thank you so much for all your help, and providing an amazing customer experience.

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Trevor & Chelsea Scottvia Google

about 1 year ago

We were traveling to San Jose and brought my daughter and her friend to the Kendra Scott store and had the absolute best experience! The employees made them feel so special and made them necklaces with their birthstones in them and chatted with them the whole time. They felt so special! They were so kind and wonderful. I will be recommending this store to all of my friends. We will be back as this is a location that we travel to often.

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ashley hvia Google

almost 2 years ago

I went to Kendra Scott in Santana Row yesterday with my boyfriend excited to buy a necklace. The store was running a promotion where they let every customer that came in pick out a small strip of paper from a basket with a discount written on it. When we came in they didn't offer that to us. I thought perhaps they hadn't noticed us when we walked in which was understandable. Then two more customers came in and they were asked if they wanted to pull a discount from the basket for the promotion. I thought that was odd. It wasn't until the employee offered another new customer the promotion, and then swiftly walked right past my boyfriend and I that I got upset. We had been in the store 15 minutes at that point so at that point it felt intentional. I also couldn't help but notice we were the only people of color in the store at that moment. I am an Indian woman and my boyfriend is a black man. All the customers that had come in after us were white, and were offered the promotion. I of course cannot say whether that was the reason we were not offered the promotion, but it very much felt that way. Why else would every single customer after us get offered the promotion but not us, especially since we had been walking around the store for some time? I left the store feeling very upset, and I will never shop at this store again. Kendra Scott do better to treat your customers equally.

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Victoria Krollvia Google

almost 4 years ago

Kendra Scott Santana Row is so lovely! The team here are so helpful and kind, and they are always so generous with supporting local nonprofits. Most recently shopped here for a giveback event and was pleasantly surprised at all the new merchandise.

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L Gvia Google

about 6 years ago

It's a beautiful store with nice jewelry for a good price. What I loved today was the store itself. It smelled so good, and it's because of their candle. It was the Kendra Scott signature. We bought it. The sales associates were friendly as well. We had a dog and they allowed us to bring her inside and they gave her treats. Great experience. Thank you!