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Kid Space Drop-In Child Care
Flexible, reliable child care for busy families in San Antonio.
2.6(5 reviews)
Business
$$
Flexible, reliable child care for busy families in San Antonio.
Kid Space Drop-In Child Care offers convenient, on-demand child care services for parents in the San Antonio area. Located at 19141 Stone Oak Pkwy, we provide a safe and engaging environment for children during emergencies, appointments, or last-minute needs. Our facility is designed to support families with flexible hourly care, though we encourage parents to review our policies and communicate openly with staff to ensure a positive experience. We aim to be a trusted backup option for your child care needs.
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Flexible hourly care for children on an as-needed basis, perfect for emergencies or appointments.
Reliable child care services for last-minute situations when regular arrangements fall through.
Engaging toys and activities to keep children entertained and stimulated during their stay.
Supervised facility designed to provide a secure space for children while parents are away.
Assistance with submitting required health documents for child enrollment, though printed copies are needed.
We had an appointment at the USCIS center nearby and decided to leave our son here for a few hours. He enjoyed his time there and didn't miss us at all! Great facility with friendly folks
Enrolled like two months ago because I need to have a back up in case of an emergency. Well, this weeks that week so I’ll let me experience with my daughter be the judge after her first day :) super excited! The girls who work there were very polite, and overall the space is more than adequate for a drop in
I had a last minute meeting last Friday and my daughters school is only M-Th. I looked up this place awhile ago and went to an amazing drop-in back in my old state, so decided to give it a chance. There were 2 teachers, seemingly limited English but able to get by. The check in process was mostly seamless, except I had her immunization records by email but they wouldn't accept it that way and also didn't have printer capabilities, so I had to leave and go to the print store then bring it back. There is a $45 annual fee that has to be paid on the first visit, then about $10 an hour. The facility itself was just okay. I dropped off at 09:30 and picked up early by 11. My daughter was actively playing with a toy and kept doing so, I asked if she wanted to stay longer or go now, she wanted to go - which is rare if she is truly enjoying herself. Once in the car I asked how it was (she is only 4 1/2 but we have an established communication and she very often shares about her day anywhere - school, church, friends visits, etc) She said they were yelling too much, at her and the other kids, and that one of the teachers grabbed something out of her hand. She is used to gentle environments and more nurturing care. I'll give the benefit of the doubt because I did not go back in and speak to them, but it was a moot point to because I know my child is very truthful and vocal to me about safety and comfort. She did communicate that she was safe overall. The women seemed nice towards me, but the parent watching vs. not is always different. Everyone, please talk to your kids especially after an unfamiliar environment. Ultimately it was an expensive failed trial visit, I paid nearly $60 for an hour 1/2 essentially, as my daughter said she does not want to come back ever. This review is not to bash the establishment, but to inform other parents. Hopefully the owners understand the importance of properly trained staff suitable to care for children.
I called ahead and was told I could fill out all paperwork, including an immunization form, in person. I explained I had vaccine records on my phone and could fax or email them, but was told that wouldn’t be accepted. When I arrived, the front desk staff, Miss Ana, was extremely rude and unprofessional. She was arguing with other parents, didn’t listen to me, and refused to accept the paperwork I was told would be fine. Based on how I was treated as a new client, I would never trust them to care for my kids. I wouldn’t give them any money nor recommend this place to anyone else.
It took me a while to write this review because I wanted to make sure what I had to say was true. First every time I call or spoke to someone they do not speak English. My daughter would get sacred more and more each time she went they blamed separation anxiety. I also noticed she would come home with random cuts and scratches which they apparently knew nothing about. My last straw was her last day. She came home with the left hip strap of her diaper pulled all the way to the right leaving marks on her abdomen, this had been the third time she came home with a full diaper. She also came home with two deep cuts. When I called again to ask what happened they said they don’t know they didn’t see anything and it was a slow day. They had the manager call me back who had the audacity to say my daughter was self harming herself. Which never in her life have she ever done that. Now my daughter is in another day care for two months and thriving. She enjoys it and loves going. She doesn’t cry or ask me to help her when she leaves me. She doesn’t come home with random injuries. I do not recommend this place and I will never get the truth of what happened to my poor child
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