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Rachele Hovia Google

about 1 month ago

The place was huge with so many new and different games compared to the Crown location. The music and atmosphere was immaculate! Josh and his team were super attentive and friendly.

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Kelly Ngohvia Google

about 1 month ago

VERY DISAPPOINTING visit to Kingpin Melbourne. It was crowded yesterday and we attended to the claw machine as we usually do, spent a couple of hundred dollars and managed to picked it up, we were suppose to get the prize but it got stuck like a system error. Told a staff, took them 15 minutes or more to come only to tell us, we need to pick another one up to push it. Ill let the videos and pictures explain itself and you can decide if it’s a players fault that it didn’t get our points. Then we moved to the axe game, not only it couldn’t stick like how we used to play but it always aims not as what was hit. It just took away all the fun. Several machines when we wanted to play was not working properly but no signs or maintenance was to be done. Several staffs were rude, and very adamant about not wanting to help us because it isn’t a system error but how the game suppose to work. We have been there for the same games, we clearly know what should usually work and what shouldnt. The only staff that was really accommodating and polite was Melody. She checked our points and helped us with the prize redemption, not sure why but when she first scanned our points it came out different when she scanned the second time, as stated from another review, there is clearly no way that without redeeming anything points go disappear. Please do better Kingpin.

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Gabrielle Merciecavia Google

2 months ago

Really appreciate Whai being extremely helpful at the front desk. Not only was he informative and clear about our options, but he maintained a happy and smiley energy throughout the service. Kingpin is lucky to have Whai as one of their front of house staff! Our experience playing games and dining was a very positive one as well. I was particularly impressed with the game catering to kids who needed bumpers vs adults who didn't need bumpers, all in the one game - very handy. I can't wait to come back! Oh the roof is pretty cool too with the pins as decor :)

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Muthumari Mvia Google

3 months ago

We held my son’s birthday party at Kingpin Crown and the party host Ella was absolutely wonderful, friendly, helpful and attentive the whole time. Everything was organised perfectly: games, food, seating, and all the little details. The kids had a blast and loved every minute. A huge thank you to Tahj, Ella and the team for helping us create such a memorable celebration. Highly recommend Kingpin Crown for any birthday or group event! 🎉

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Cathie Muscaravia Google

5 months ago

Celebrated my sons 18th Birthday at King Pin Crown Melbourne The customer service I received from planning the event was excellent and the 2 party hosts were amazing they so friendly helpful we arrived a little earlier they arranged us a place to sit food and drinks were delicious everyone had a great time would highly recommend for any celebration or even a night out bowling with friends