Kiwi Services, located in Houston, TX, is renowned for its exceptional carpet cleaning and laundry services. With a focus on customer satisfaction, the team ensures top-notch service, providing professional and friendly technicians who deliver impressive results. Clients appreciate the ease of scheduling, transparent pricing, and quality assurance through warranty options. Despite a few mixed reviews, many customers have expressed their gratitude for the reliable and efficient service that Kiwi Services provides, making them a trusted choice for carpet and laundry cleaning.
I have been using Kiwi Carpet cleaning for over 20 years. I love that they have warranty cleanings that you can use as many times in one year for only $20. I also love the way that the carpets dry very fast after they’re done so you know to spend days not being able to step on your wet carpets lol. The Technitians lesson are usually on their game. I’ve had very few that I could tell. That they’re not there to do the best job they could but all I have to do is let the company know. I’m not happy with that person and they will send out another one. But again that’s very rare in 20 years and I have experienced that. I highly recommend using this carpet cleaning service.
L
Layn
via Google
· 9 months ago
I’ve used Kiwi for carpet cleaning several times now, and they are consistently amazing. It’s so refreshing to work with a company where you actually get to talk to a real person right away—not a robot, not endless menus, and not being left on hold forever. Their customer service is truly top-notch.
Every technician they’ve sent has done an excellent job, and the results are always impressive. They’re flexible with scheduling, extremely reasonable with pricing, and genuinely want to make sure you’re happy with the service. It’s rare these days to find a company that delivers great quality AND great communication every single time.
Highly recommend Kiwi if you want reliable, friendly, and professional carpet cleaning!
F
Felicia Dunn
via Google
· 10 months ago
I had an excellent experience with Kiwi Cleaning! They did an amazing job cleaning my carpet. It looks great, like new, and smells wonderful. The team was professional, punctual, and very friendly. I really appreciated how careful they were and how easy the whole process was from start to finish. I also appreciated the way they explained the process and the differences in their services vs. other methods of cleaning. I highly recommend Kiwi Cleaning to anyone looking for quality and reliable service. Make sure you ask about their warranty. They offer great options for future cleanings. I’ll definitely use them again!
E
E. Larry Cantú
via Google
· 10 months ago
Kiwi Services is as bad as it gets.
We sent out three expensive rugs to be cleaned, two of which also needed repairs. Kiwi services promptly came to pick up the three rugs.
Weeks went by and we heard nothing about the status of our rugs. Eventually, I began making phone calls to inquire about our three rugs. I was eventually informed that all three had been cleaned, but when I asked about the status of the repairs on two of the rugs, Kiwi services had no information whatsoever. It seemed, that they never heard that the other two rugs were to be repaired.
They promised to speak to the individuals who would be responsible for the repairs and get back to me.
I never heard another peep out of Kiwi Services until I called again to inquire about the status of the repairs.
They still could provide no information about the repairs requested on the two rugs.
At that point, I had had enough and told Kiwi Services to just forget about the repairs and return all three rugs to us ASAP.
Another week went by and our rugs had not been returned. I called again to insist that the rugs be returned to us and was told that they would be returned during the week of October 20.
The week of October 20 came and went, and our rugs had still not been returned. I called Kiwi services again and was again promised the prompt return of our rugs.
Eventually, one of our three rugs was returned, but the other two were not.
More phone calls ensued, and eventually a man arrived with one rug.
It was not even our rug!
I called again and complained about their failure to return two of our rugs (the combined purchase price of which was approximately $13,000).
On November 4, at long last, the last two of our rugs were returned.
We will find a different company to handle the repairs we had asked Kiwi Services to make.
I will never, under any circumstance, ever use Kiwi Services again.
A
Adriana Robles
via Google
· 11 months ago
I had an excellent experience with Kiwi Cleaning! They did an amazing job cleaning my rug — it looks fresh, bright, and smells wonderful. The team was professional, punctual, and very friendly. I really appreciated how careful they were with my rug and how easy the whole process was from start to finish. I highly recommend Kiwi Cleaning to anyone looking for quality and reliable service. I’ll definitely use them again!
via Google
