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Christine Hvia Google

about 2 months ago

I would not use this provider! We went to them in 2024. During our meeting they asked us zero questions and handed us our return. We said that doesn't look right, you should have x amount of forms. They said we didn't send everything, we said we did. They looked again and found a document that significantly changed our return. They reassessed. We asked "are you sure." A week goes by and we receive a call to come in and sign a new reassessment. When we went in there was a huge difference to what we would receive. Instead of taking accountability, they blamed our child for being a distraction during our previous visit. I couldn't believe that was their response. Yet, at no time did they ever walk is through or confirm with us that they combed through our claim. And even with us asking if they had included this, this and this did they still get our return wrong three times and at no point asked us any questions to assure they were correct. Fast forward to now, I received a document from CRA stating I owe 2100.00 for my 2024 tax return. Never in my entire 22 years of tax returns have I ever had a claim be this wrong and with such little regard or customer care. Edit: Your response is nothing short of my experience with this company! Stating that we are not asked sufficient questions as being 'inaccurate' is simply a polite way of calling me a liar and undermining my experience. We were put in a office where the first words to us, from the gentleman, was here are your assessments. We were shocked because other than submitting our forms, we were not asked a single question. In fact we were the ones to ask if he had included this document and that document, which were not included and led to multiple adjustments. You also neglected to have the company take any responsibility for our experience. It is not merely the reassessment that is an issue. It is the way were handled, the wrong assessments that occured several times before filing, the blaming of my child, and the complete lack of accountability.

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Dawn Rivardvia Google

6 months ago

✨ KNR Services made everything smooth and stress-free. They knew exactly what to do, explained it all clearly, and I walked out feeling confident and most of all relieved! Truly a kind and professional service.

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Shawn Lovia Google

9 months ago

K&R Tax Service was amazing to work with. They had everything I needed ready within a day and even helped with some CRA forms I had been struggling to submit. Their support made a big difference. I would highly recommend their services and will definitely be returning for my next filings.

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Nina Gavrishvia Google

11 months ago

K&R Tax Services truly went above and beyond for me. I was feeling overwhelmed with my taxes, but the team walked me through everything with patience and care. They treated me with respect, took the time to explain every step, and made sure I felt confident in the process. It’s rare to find this level of personal attention. I’m deeply grateful and will be recommending them to everyone I know.

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Tetiana Rozhkovavia Google

11 months ago

K&R has been doing our taxes for the past two years, and we couldn’t be happier with their service. They’re very professional, fast, and reliable. The entire team is kind and always ready to help. I’m glad we found them and will definitely continue using their services!