Laings

Name: Laings
Address: 25-27 The Hayes, Cardiff, Wales, CF10 1GA, GB
Telephone: 029 2066 0890
Price range: $$$$
Rating: 5

Laings Cardiff: Luxury watches and fine jewelry with expert, welcoming service.

5(5 reviews)

jewelry-store

$$$$

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About

Laings Cardiff sits at 25-27 The Hayes, St Davids Centre, Cardiff CF10 1GA, UK, offering luxury jewelry and watches. Customers praise a professional, welcoming team and an impressive, clean showroom. Staff such as Megan, Johnathan, Rayan, Jordan and Stacey help with Rolex watches and engagement rings, delivering attentive, knowledgeable service and a smooth, customer-focused experience.

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Location

25-27 The Hayes, St Davids Centre, Cardiff CF10 1GA, UK

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Information

25-27 The Hayes

Cardiff, Wales, CF10 1GA

029 2066 0890 www.laingsuk.com/

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Services

Luxury Watch Sales

Expert consultation and sales of high-end watches from brands like Rolex, Cartier, and more, with personalized fittings and aftercare.

Engagement Ring Design

Custom and ready-made engagement rings with professional guidance to find the perfect symbol of love and commitment.

Fine Jewelry Collections

Curated selection of rings, necklaces, bracelets, and earrings from premium designers for gifts or personal indulgence.

Appointment-Based Consultations

Private appointments with knowledgeable staff for tailored advice and a relaxed shopping experience in our Cardiff showroom.

After-Sales Service

Ongoing support including maintenance, sizing, and warranty services to ensure your purchase remains in pristine condition.

5.00 · 5 reviews

Overall rating

Ash Barbour

via Google

· 8 months ago

Excellent customer service start to finish. Used Laings to purchase an engagement ring for my girlfriend (now fiancé). First went down to the Cardiff store back in August 2025 with my partner to get some ideas of what rings she liked, there we were greeted by Jordan who showed us a collection of rings and was very patient throughout the process and was happy to answer any questions we had. Fast forward a few months after the visit I regained contact with Jordan through email and wanted to arrange an opportunity to purchase one of the rings me and my partner had viewed a few months prior. Jordan was very flexible and once again happy to answer any questions I had. Once the appointment was made I came down to the store to meet Jordan to finalise the purchase and the whole process start to finish was exceptional and professional. Highly recommend Laings, and Jordan to anyone looking to get an engagement ring. 5/5 stars.

Hamptons Cars Limited

via Google

· 9 months ago

Had a Call from Megan on Saturday afternoon regarding a watch I had on my wish list. She was so friendly and polite, I made an appointment with her for the Monday to pay and collect. I was early to the appointment where johnathan dealt with me showing me the watch and the features. He was very smart and spoke very nicely. The showroom was so impressive and was very clean and tidy. All the staff were friendly and came to talk to me. I thank Megan, Johnathan and the company so much in selling me a beautiful watch. I wish the whole team and the company every success in the future.

Ffion Morgan

via Google

· 10 months ago

Had a fantastic experience in store. A special thanks to Stacey who was a pleasure to work with! Picked up my first luxury watch the Cartier santos and it was made so special thanks to the team in Cardiff.

Saghar Abed

via Google

· 10 months ago

I recently purchased my Rolex from Laings Cardiff, and the experience was exceptional from start to finish. The team were professional, welcoming, and incredibly knowledgeable. A special thank you to Rayan, who went above and beyond to make the entire process smooth and enjoyable. His customer service was outstanding — patient, attentive, and genuinely passionate about helping me find the perfect watch. I truly felt looked after every step of the way. I couldn’t be happier with my purchase or the service I received. Highly recommend Laings Cardiff, and especially Rayan, to anyone looking for a luxury watch-buying experience done right.

Robert White

via Google

· 1 year ago

What an experience with Laings ! Was only out shopping for my birthday and was looking through window and was warmly welcomed in so I had a look round and fancied buying a Rolex. Ask if I could buy the root beer one, I was then handed over to Megan who deals with the Rolex watches and she was amazing from start to finish! Total asset to the team! Everyone in the shop is very welcoming and super friendly, it was a pleasure to buy from here and hopefully will be back again soon.

H. Samuel in Cardiff’s St Davids Centre is praised for attentive customer care and expert guidance on rings. Customers highlight Holly’s outstanding service, Marina’s thoughtful advice, and Phil’s professional knowledge. Shoppers report a welcoming, respectful experience and confidence restored after other shops, with help choosing engagement rings and wedding bands.

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