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Ashley DiBernardovia Google

2 months ago

We just moved to the area and booked with lollipups because they had a good Google rating. We had Aj and she did an amazing job! His cut was one of the most even we’ve seen. His tail even looks so good and evenly cut. He has a long shaggy tail, he’s an aussiedoodle. He doesn’t have the typical tight curly doodle hair, he has more straight hair so it’s hard for groomers sometimes. Even his face and eyebrows look the best we’ve seen! They were also very fast, usually places tell us 4 hours and it was 1.5. And reasonably priced, as we’ve paid much more before. Highly recommend and we plan on going back when he needs a cut again!

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Ashley Dapovia Google

2 months ago

My 3 pound dog was injured at this grooming salon, and the staff refused to take any accountability. I brought my dog in with mild matting and clearly explained this beforehand. At pickup, the groomer pointed out a spot on his belly and claimed it was “bruising from the matting pulling on his skin”. After inspecting closely, it was obvious that my dog had cuts from a razor, not bruising. There was also a second cut that was never disclosed. When I questioned this, the owner stated that the second cut was not disclosed because the groomer “didn’t see it,” which is extremely concerning and demonstrates a serious lack of care and attention. When I picked him up, my dog was extremely low energy, visibly scared, and could barely walk—behavior I have never experienced, despite him going to groomers regularly. After the appointment, I attempted to call and message the salon multiple times regarding these injuries, but received no response. I only reached someone after calling from a different number. They claimed they were busy, even though I had just been there and there was no one present. When I confronted management, the only solution offered was for me to bring my dog back so they could apply cream to the cuts—something that should have been done immediately. They refused to issue a refund, despite causing visible, painful injuries. This salon negligently injured my pet, misrepresented the harm, ignored my attempts to contact them, and failed to take responsibility. I do not recommend this groomer and will be filing complaints and disputing the charge.

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Cecilia Theobaldvia Google

3 months ago

Or dog had never visited a professional groomer as we've always done it ourselves. Des was fantastic with our 85lb female GSD and made her first grooming experience a good one. They even trimmed her nails which she refuses to let us do easily. Thank you Des and Lollipups for what you do!

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alia manningvia Google

3 months ago

The owner stayed late to make sure our sheepdog was completely done. He’s not an easy boy and I could tell he was comfortable with her. This is the 3rd or 4th time he’s gone and they always do amazing! We have been to multiple groomers and this is the first I’ve had no fear about how he is handled. You’re a gem, thank you!

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Marlee Bvia Google

4 months ago

I brought my Pomeranian puppy (4.5 months) to Lollipup for his first grooming. Jordan did a wonderful job and everyone there was so kind and seemed happy to be there. Once my lil dude was done I got an adorable report and picture. I booked a second appt in 6 weeks before I even picked him up! Highly recommend them!