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Victoria Kimvia Google

about 1 month ago

Skin tag removal consultation and procedure: Had best experience with Dr Inna. She was very accommodating and explained everything well. The procedure was fast and with minimal discomfort. Will definitely be coming back!

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Hazera Begumvia Google

2 months ago

I went to London Real Skin for a milia removal on my eyelid. Loretta, the receptionist, was excellent — very responsive and clear in her communication via email and phone. Dr Inna did a good job removing the milia, although the procedure was painful. The reason for the 3-star review is the pricing issue. Before my appointment, I repeatedly confirmed the cost with Loretta and was told each time that the treatment would be £50. I specifically asked multiple times because I like to be prepared for what I’m paying. After the treatment was completed, Dr Inna told me the total was £150 — triple the quoted price. When I explained I hadn’t budgeted for this and had been told £50, I was told that “the receptionists don’t know how much treatments are,” which is concerning given they book these treatments daily. I then found myself in an awkward position of having to negotiate the price after the procedure had already been done. I ended up paying £75, even though the originally agreed price was £50. Pricing should never be negotiated post-treatment, especially when a price has been clearly discussed in advance. Be cautious and make sure pricing is confirmed in writing, as unexpected price changes are not acceptable.

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Светлана Коршиковаvia Google

5 months ago

Dr. Inna is absolutely amazing! I recently had an RF Microneedling treatment with her, and the experience was fantastic from start to finish. She explained everything clearly, made me feel completely comfortable, and the results are already visible — my skin looks tighter, smoother, and glowing. Highly professional, caring, and knowledgeable — I wouldn’t trust anyone else with my skin!

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Jasmeet Klairvia Google

5 months ago

Had such a fantastic experience with the team at London Real Skin right from the moment of booking! Loretta was amazing, super attentive and made sure I got the right appointment for my needs. She was also incredibly welcoming when I arrived and made me feel so comfortable straight away. Kelly was absolutely brilliant so skilled at what she does and really took the time to explain everything clearly. She made sure I was comfortable throughout and checked in often to ensure I wasn’t in any pain. Her calm, friendly energy made the whole experience feel effortless. I left feeling well looked after and confident about my treatment. Highly recommend the whole team — professional, kind, and genuinely lovely people who clearly care about their clients!

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A Bvia Google

5 months ago

After a lot of research into dermatology clinics, I made the right choice with this one. From my very first interaction with Loretta over email, the experience was excellent – her replies were fast, clear and sympathetic. When I arrived, she welcomed me with the same warmth and professionalism. Dr. Inna was equally impressive: calm, competent and thorough throughout the consultation and treatment. She instilled complete confidence and made the whole process smooth and reassuring. The combination of professionalism, empathy, and genuine care from both Loretta and Dr. Inna made this a simply outstanding experience. I cannot recommend enough.