Lucky Strike Chicago

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Ariel Williamsvia Google

11 days ago

I recently visited from Houston & your greeter, Arianna, was the best host. She treated me & my kids like her own with showing all the promos & best offers the company had to offer. She was more than enough help KEEP PEOPLE LIKE HER ON THE TEAM!

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Vicvia Google

22 days ago

The experience was terrible. The manager Trey was incredibly rude, disrespectful and unprofessional. My party had a reservation for a work event, when we arrived my coworker and I explained that we had a work tab and that we would be ordering drinks off that tab. He then explained we would have to order in a separate section of the bar. We did. However once we ordered he told us that we would have to put down a card for the entire party after we attempted to explain that our reservation was already created by our company. I put my card down but then asked if all the drinks could be put under the lane tab. The manager explained that he would not put them under our reservation tab because “The bartender wants her tip”. When I requested the tabs be combined, he attempted to pull me away from my coworkers and when I refused and asked what he wanted he said he didn’t want the conversation watched and referred to me as “aggressive” for requesting the tabs be combined. He then insinuated that my coworkers and I were attempting to steal food and drinks. He also got uncomfortably close to me when he was speaking. He made misogynistic comments about me to my coworker (saying “Women am I right?”), followed me around the bowling alley in an attempt to intimidate me into paying personally for the reservation and the food and drinks my other coworkers had ordered. This was after I explained that it was a company reservation with a separate card. One of my coworkers was made so uncomfortable by his disrespectful remarks about women that he left. Additionally our reservation was late as the lanes were not ready when we arrived at our scheduled time. Our server was perfectly lovely however and the woman and man running the counters at the arcade were very polite and sweet. I am certain they could give Trey and the bartender a lesson or two in customer service.

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Briana Glennvia Google

about 1 month ago

I visited with my family beginning of December, I spent $130+ for me and my 2 daughters to bowl… first of all that’s a bit ridiculous, never imagined I’d spend that much for 3 people to rent shoes and play 2games. Aside from the asymmetrical price my children and I were placed in a lane where there was a large load bearing post directly obstructing our view of the lane and our score screen, if you were to be seated. I could understand if the bowling alley was full at the time we were there, but it wasn’t. There was no reason to put us in such an aggravating spot. The next day I received a survey and an email inquiring about our visit; I expressed my concern and was never even sent an apology. I just don’t see what the purpose of reaching out was! I waited all this time to give a review because I assumed I’d at the very least receive an apology, seems I was mistaken! Needless to say I won’t be back! And I’ll tell everyone I know not to go there! Our server was awesome though, so shout out to him!!

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Maurice “Reese” Herronvia Google

3 months ago

Great location📍, (18) Bowling Lanes 🎳, Arcade Games 🕹️, Bad Vibes 🤙🏽, Dirty 🧽 facility, Overpriced Drinks 🍹, Expensive Food 🍱, Horrible Teamwork 🤘🏽, Pool 🎱 Tables, Expensive Parking Garage ($25 🆙 to “5” Hrs) with validation 🅿️, CTA, Uber, Lyft recommended 🤦🏽‍♂️, Security 👮🏽‍♂️on premises… #GoCubs⚾️ 🤝🏽💪🏽💯 🫶🏽#Downtown #RiverEast 💪🏽 Half price Wednesday 💸 Live DJ every Saturday (9p-1a)…

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Russ Hallbergvia Google

4 months ago

Was in town for a family vacation. The facility itself was nice. Nice lanes and fun arcade for the kids. The service at the bowling alley was poor. Took 15minutes to even get acknowledged. Server spent more time at the bar with other employees then paying attention to guests. Came over to the lane one time on his own without having to be tracked down. Made sure after the fact to make us aware there was a 18% service charge applied to a group of 3. Guess they dont have to focus on service when the tip is already gauranteed. Highly unlikley we return here next time in town.