Millie Yip
Lucky Tail is so awesome! I remember when I first heard about them, I had met Rio through FB marketplace because he was getting something from me, and he briefly mentioned dog grooming, but not the shop name. I don't remember how I came across the shop, but a couple weeks later, I found it and was pleased to see they offered daycare. And since it's a smaller shop (my dog is a bit anxious in bigger settings), i brought Butters to them to do the daycare introduction (I needed a second option if my usual home-sitter was unavailable). Although I only take Butters for daycare 1-2 times a month, the staff is always very welcoming each time. The team at Lucky Tail is very professional and friendly and they always make me feel confident that they know what they are doing. I told them my dog sometimes gets anxious around other dogs because he doesn't know what to do. Based on the Instagram posts and the feedback I get, it seems that my dog felt comfortable there and he never tries to pull away when we walk to the shop entrance. Whenever I see the videos of Butters and the other dogs walking, I'm always amazed at how well behaved he is. I also take Butters every few months to get groomed and he always comes back super soft, detangled and very cleaned up! I'm never taking him to Petsmart again. My dog has also gone on the "farm field trip" and a couple hikes with the team. When he comes home, he is passed out! I'm very pleased to hear they are opening up a second location that will also offer hoteling services and more daycare activities, so I'm looking forward to seeing how it turns out. We moved recently and found out that our next door neighbour also takes their dog to Lucky Tail for daycare fairly often, so it's likely that their dog and Butters have crossed paths. We plan on having them go on a field trip or hike with Lucky Tail together when the weather gets warmer.