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Sarah Nelsonvia Google

over 1 year ago

Ordered a cabinet from Lux Home Decor that was the exact same as one from “Shmagee&co”, but less expensive. Emails from customer support was proactive and polite. White glove delivery was great as well. Will recommend.

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Maikhou Xiongvia Google

over 1 year ago

I'm a soon-to-be mom and had my eyes on this dresser for months, but it was way over my budget. While searching for a more affordable dresser on Google, I came across Home Lux Decor and saw that they have the dresser for almost half the price! I immediately purchased it online as an out-of-state customer. After my purchase, I received an email from Nathalie, a customer experience manager, asking if I wanted to upgrade to white glove delivery. I declined the offer due to the extra cost and stuck to economy doorstep delivery. The next day, I received another email from Lux Home Decor stating that they are upgrading my delivery to white glove service for free! The delivery took about 2 and a half weeks, again I am out of state. I received phone calls throughout the week regarding the status of my delivery and also a 45 minutes time arrival. The guys who helped assemble the dresser were very quick and efficient at setting up the dresser. I was able to inspect the dresser for any faults before they left as well. I will definitely recommend Lux Home Decor to my friends and family. Great communication and great service!!!

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Mahogany Woodsvia Google

over 1 year ago

My shopping experience at LuxHomeDecor was fantastic. The shipping company promptly informed me about a week delay. I really appreciate transparency in communication. The inlay dresser matched the description on the website perfectly, and I paid 40% less than at other stores. The quality seems above standard, and I constantly receive compliments on it. I just ordered my second piece of furniture from LuxHomeDecor.

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Christine Acquarolavia Google

about 2 years ago

Great company to deal with. I was nervous to order online at first. Their customer service was great and the communication was excellent from ordering to delivery. I would highly recommend. The sofa is super comfortable. The color was a bit lighter than expected but still very nice

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Azhar AhMedvia Google

almost 3 years ago

I recently bought a sofa set for my family room area and I am extremely satisfied with my purchase. The store had a great selection of furniture to choose from with impossible to beat prices, and the staff was very helpful in helping me find the perfect sofa for my space. The quality of the sofa is outstanding and it is very comfortable to sit on. The materials used are top-notch and the attention to detail is impressive. The color and style of the sofa matches perfectly with the rest of my living room decor, which is an added bonus. The delivery process was also smooth and hassle-free. The delivery team arrived on time and handled everything with care, ensuring that the sofa was installed properly and without any damage. Overall, I would highly recommend this store to anyone in the market for high-quality, stylish furniture. The experience was wonderful and I will definitely be returning for future purchases.