Noelia Ferreira
I would give this place zero stars if I could. From the very beginning, my experience at Luxs Nail Lounge was awful. Karen did the prep on my nails and was extremely rude right away. She rushed through filing my real nails, leaving them uneven, and when she started applying the acrylic, it was completely unacceptable. Acrylic was placed all over my cuticles, and there was even acrylic near my knuckles. After I complained about both how my nails were turning out and how Karen was treating me, the manager stepped in to finish the service. By that point, I was already uncomfortable and just ready to leave. Unfortunately, things didn’t improve. When I got home and really looked at my nails, I was so upset. There is acrylic on the backs of all my nails, the application is extremely thick, and the paint job looks rushed and sloppy. I felt rushed the entire time, and honestly robbed of my money. I want to strongly emphasize how rude Karen was from the start and how unprofessional this whole experience was. I will never be returning.






