Matthew Wanner
I’ve had a great experience overall with the Maids and Moore cleaning service. Both of the cleaning crews who have worked in my home over the past year have been fantastic. They are reliable, professional, and consistently leave my house feeling fresh, clean, and welcoming. It truly makes a difference coming home after a long workday. Of note, Lenniz and Yadira are efficient, effective, and consistently do a high-quality job. I can’t remember if it’s one or both cleaning crews, but finding cute blanket animals on the bed or fancy toilet paper origami always makes my home feel like a small resort and puts a smile on my face after a long day. Coming back to a clean house with these fun details is certainly not required but I love how they have fun with it and it shows the level of detail they put into the rest of the cleaning work they do. When I'm working from home, they’re always great at working around me. Jessica Rose and Marcia Monroy also do an excellent job every time. Their work is effective, detailed, and consistent. I really appreciate their thoughtful cleaning of my home. They’re respectful of my space, and they work seamlessly around me when I’m working from home. As a result of these two cleaning crews, I live a much healthier life and I get to focus my time on the mountain of other things I have to get done every day. My only complaint is that one of the vacuums sometimes pops my circuit breaker—I know this is happening because I was home once when it occured and I had to reset the circuit breaker so they could continue cleaning. Over time, three of the GFCI outlets in my kitchen have burned out / failed and have had to be replaced as a result. If there’s a way to help one or both crews with an upgrade, I think they and my house would appreciate it. It's happened a couple times now and only with the orange vacuum they use, I think, and never with any other appliances I have, so that leads me to believe there is some issue with it. Anyway, I've only taken off one star because it's hard to be one hundred percent certain without seeing it happen again in person. I will gladly revise this review if this doesn't happen again this next year, but replacing the outlets has been tedious and costly. It would also be amazing if there were an easy add-on option for folding clothes, as that would save me a lot of time. I know timing could vary between houses, but something similar to the dishes add-on (for example, up to 20 minutes) would be incredibly helpful. Regardless, overall, I've had a good experience with Maids and Moore. I hope you all have a Merry Christmas and Happy New Year!
