Mango Tours in San Jose, CA, specializes in providing travel solutions for families and individuals seeking to book flights and vacation packages. With a focus on guaranteed bookings, customers have shared notable experiences—some praising efficient service and price matching to online booking fees, while others highlight concerns about delayed communication and customer service. Despite mixed reviews, Mango Tours remains a go-to option for travelers in San Jose looking for assistance in planning their trips.
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Services
Flight Booking
Secure guaranteed bookings for domestic and international flights with competitive pricing.
Vacation Packages
Customized travel packages including flights, hotels, and resorts for destinations like the Philippines.
Multicity Travel Planning
Coordinated itineraries for complex trips with multiple stops and family seating arrangements.
Travel Consultation
Personalized advice and quotes to help plan your ideal trip with expert guidance.
Group Travel Services
Specialized arrangements for families and groups to ensure seamless travel experiences.
3.50 · 12 reviews
Overall rating
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Agnes Z
via Google
· 11 months ago
Before I called the office I had read their reviews first. So, I gave them a shot. Traveling multicity family of 5 with vacation packages (at least inquiring). The person that answered gave me a quote $1k more than Expedia yet he was cordial and efficient. He said he will have another lady call me to provide more info on vacation packages. It’s going to be almost a week, meanwhile the rates are rising day after day. I am not going to wait and take my business elsewhere. The reviews about “failure to return to clients” are pretty accurate.
Thanks for your time!
R
Rodrigo Salinas
via Google
· 2 years ago
R
Romy Cua
via Google
· 2 years ago
Easy to talk to and attentive, I have already bought several tickets to the Philippines and Japan.
Happy with the service.
H
Hernani Reyes
via Google
· 2 years ago
Very helpful all the way! Help is always a phone call away!
J
jose sanchez
via Google
· 3 years ago
They ware too busy even to call me back I end up buying tickets to the Philippines online for 2 for 4200
L
Lyn Pb
via Google
· 3 years ago
I called the San Jose, CA Mango Tours. A gentleman answered. I explained what information I needed. He got my cell number and email, and I was informed that an agent would contact me. It has been 5 days. I have not heard from them at all. As of now, I am giving them 1 star as customer service is non-existent. I will come back to update this review if I hear back.