Master and Sylvania Driving School

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Andrew Karmol

via Google

They expect money rite away. If you want a refund you wait months for it. And if you call and ask about the owner starts to make threats. Told my friends mom he will meet up and take care of her. Would avoid this place like the plague. There are more places out there shop around

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Robert Aitken

via Google

We, and several other families have had a horrendous experience with this school. Barbara (the owner) is a very disrespectful, rude, and condescending woman who thinks she does nothing wrong. They are extremely disorganized, and her claim to fame is “we have six months per our contract”. They cancelled classes several times and once even didn’t know they were supposed to have an instructor scheduled (and several families showed up to the location). She will make sure to say if you want a refund, there’s a $40 fee per contract. It also takes 6-8 weeks to schedule the road test because they are so short staffed and disorganized. Barbara herself is doing road training daily and you can never reach her right away. Please make sure to find another driving school. The experience is miserable, and frustrating, and when you speak to Barbara, never pleasant.

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Iris Petson

via Google

This was the absolutely worst school ever. After my son completed the classes and attempted to call and schedule for drive time. The message said “we are backed up, do not leave several messages and we will contact you” after never hearing from them we repeated the process two more times. Eventually, I called to speak to some one directly “ Barbara “ the owner .. she was extremely rude and said his time had expired he would have to retake the course. I then attempted to explain that no one returned out calls. After asking to speak with someone else she hung up on me .

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Gönül Okulu

via Google

I can not believe what a bad experience i had with this school. I took extra hours to learn parallel parking but My driving instructor still didn't teach it to me. And i asked my refund or extend the time to teach me parallel parking but the lady Barbara was so mean and she said she is not gonna refund my money ,plus we don't use parallel parking in Ohio. I called their office before i scheduled and asked specifically and requested to learn parallel parking and they said ok. But after they took my money they just didn't care. And the lady was so rude on the phone even she made fun of me and laughed at me. Not a professional place. But i am gonna go after it in a legal way. Find another place if you have a chance

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Thomas Brown

via Google

The classes were great. I learned a lot. Once it came to the road lessons, I had a very rude and disrespectful instructor. She insulted me many times and made me have a panic attack. I had to end my instruction early and make sure I wasn't scheduled with her again. *Edit 3 years later* After the fact, my issues with the driving instructor I was talking about were resolved, and the driving school did the necessary steps to make sure everything was made right, and took my concerns very seriously. Despite what had happened, I still fully recommend this driving school because they do care, all but one of my road lessons were very good and insightful, and the one that didn't go well, was handled properly by the school and any issues I had were resolved. Thought I should go back and change my review, after I've had time (lots of it) to let go of the one instance, and give a truly unbiased review of the school. Thank you, master and Sylvania 👌