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Master Fine Jewellers - St. Laurent
Beautiful jewelry with exceptional service in Ottawa.
4.2
Business
$$$
Beautiful jewelry with exceptional service in Ottawa.
Master Fine Jewellers - St. Laurent is an Ottawa jewelry establishment located in Shopping Centre at 1200 St. Laurent Blvd, Ottawa, ON K1K 3B8. The shop features solid gold and natural diamond pieces in classic designs ideal for everyday wear. Customers consistently praise exceptional, professional, and patient service, with fair pricing that makes for a smooth, stress-free buying experience.
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Beautiful selection of high-quality diamond and gemstone rings for proposals and weddings, with expert guidance to find your perfect match.
Classic solid gold and natural diamond pieces including chains, earrings, bracelets, and bangles for everyday elegance.
Professional services for ring resizing, chain repairs, stone setting, and cutting off too-small rings safely and affordably.
Personalized assistance to create or modify unique jewelry pieces tailored to your style and preferences.
Expert evaluation of jewelry for quality, value, and authenticity to ensure informed purchases.
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Overall rating
Ait boudane Adnane
I bought a fiancé ring for my wife at Master Fine Jewellery in Saint Laurent Mall (Ottawa), and I couldn’t be happier with my experience. The quality of the ring is excellent, the price was very fair, and the service was outstanding. The staff were professional, patient, and genuinely helpful in guiding me to the perfect choice. They made the whole process smooth and stress-free. I’m extremely happy with my purchase and highly recommend this store to anyone looking for beautiful jewelry with great value and amazing customer service.
Vickie Girolami
I was referred here by several jewellery stores to have my too small rings to cut off. They were professional, fast, and extremely reasonably priced.
Beebs
10/10 Ikram truly sets the standard for exceptional customer service. From the moment I interacted with her, her kindness, empathy, and professionalism were immediately evident. She has a genuine way of making customers feel heard, respected, and cared for, which is something you don’t come across often anymore. Her dedication and strong work ethic truly shine through in everything she does. I personally experienced her outstanding service when I had an issue with my gold bracelet. I was feeling stressed and unsure about what could be done, but Ikram took the time to listen patiently and fully understand my concern. She showed so much empathy and reassurance, explaining everything clearly and calmly. Instead of brushing the issue aside, she went above and beyond to find a solution that worked for me. Thanks to her effort, attention to detail, and commitment to helping, the situation was resolved smoothly and left me feeling extremely satisfied and relieved. Ikram’s problem-solving skills, compassion, and willingness to go the extra mile truly make her stand out. She treats customers with genuine care and respect, and it’s clear that she takes pride in her work. Anyone who claims otherwise likely did not approach the situation respectfully. Ikram remains professional even in extremely difficult circumstances, including situations where customers become aggressive and security has to be involved. That level of patience and professionalism speaks volumes about her character. She is truly an asset, and I highly recommend her.
Chloe Yi Cheng
So far I’ve got gold chain, studs, and diamond huggies — love them all! They have beautiful classic Solid Gold and Natural Diamond pieces that last forever, perfect for everyday wear! Very nice prices and super friendly family services. Highly recommend!
Haanya Malik
FRAUD alert!!!! These people are scammers. Do not waste your money here. Once you pay the money, consider it gone forever. Do not expect any customer service. Customer satisfaction does not mean anything here. I went there with my friend who got a bangle but it damaged her skin. The owner, Farook’s response was literally “why did you buy this? It’s your fault.” I can’t believe his audacity. Instead of apologizing and offering her something else, he told her why she bought it.
