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Chris Blissetvia Google

about 1 month ago

Greg, and Ernesto have taken incredible care of my car every time I've brought it in. They've sold me great tires at a really fair price. And times when I wasn't sure what was wrong I know they were honest with me. This is my only place in Jersey City.

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Karl Hollandtvia Google

about 1 month ago

Had to first go to Toyota Hudson for a yearly maintenance. They found a nail in my tire, and recommended Mavis Tire. What started as a crappy day, turned into a great day after dealing with the Mavis team. The guys were great, the staff was super helpful, and they took good care of me. Mavis Tire is now my go to spot, which I highly recommend. Thank for the service, Mavis!

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Laurnae Harklessvia Google

3 months ago

I came here for a brake and rotor change. Ended up leaving with dents where they must have misplaced their equipment to lift my car.I have yet to hear from management about the damages. Very unprofessional UPDATE: My car wobbles when I brake. They definitely did not set the brakes properly.

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Leian Macapagalvia Google

4 months ago

A week ago my mother came in for a tire change. When she came back with our car it reeked of gasoline although we thought it was due to the environment we were in. When the car started making a peculiar noise a few days later she took it back and they told her that the person who changed our tires also tampered with the oil tank and forgot to put the tank cap back on. At that point we have been driving for days with oil spilling out of our tank. My mother stayed at this establishment that day waiting for a resolution or reimbursement of some sort but there was nothing offered or done. While seeing other reviews of this establishment I noticed that help has been offered to those who complained, but I find it very interesting that no one bothered to help my mother while she was there IN PERSON. When she asked for the name of the person who worked on our car, they refused to give it to her. They lack professionalism and accountability, I would NOT trust them with my car EVER again and neither should anyone else if you don't want to waste your money or time.

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Rotem A.via Google

4 months ago

I visited the Mavis location in Jersey City on September 29, 2025, for vehicle service, and picked up my car on October 1, 2025. Upon driving, I immediately noticed that the car was not operating smoothly and was pulling to the sides while driving. Shortly afterward, I went to an authorized Meineke Car Center for an oil change, where they informed me that the installation work previously completed by Mavis had been done improperly. I obtained both video evidence and documentation confirming this issue. I returned to Mavis with this information, where the team—led by Gregory (Greg)—inspected the car but insisted that everything was fine and that no further action was needed. This response was disappointing, especially given that I had spent thousands of dollars on the repair. As a female customer who doesn’t have deep mechanical knowledge, I trusted Mavis to provide honest and professional service. Instead, I felt dismissed and not taken seriously when raising legitimate safety concerns. Later, when I visited an official Mini Cooper dealership for another issue, their technicians confirmed the exact same installation problem identified by Meineke. They also provided documentation and video proof of the improper work. When I returned to Mavis to request a refund due to the poor workmanship and safety concerns, I was again dismissed. Greg’s behavior was particularly unprofessional—he was unwelcoming, dismissive, and showed little regard for customer concerns or safety. On a positive note, I want to recognize Richard, who consistently provides excellent customer service and professionalism. He is truly an asset to this location and deserves recognition for his efforts. Unfortunately, Greg’s conduct completely overshadowed that experience and ensured that I will not be returning to Mavis in the future.