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Anthony DeBaccovia Google

2 months ago

My dog Xena had bone cancer of the right leg. Required amputation at another facility and follow-up treatment at MedVet Cleveland West. She was doing great, but had a setback due to chemo, taken to MedVet for treatment, admitted to intensive care. She is improving, but I can say the entire staff is FANTASTIC! They are so patient and understanding and keep me updated all the time. The ability to call at any time for any reason is very nice. Due to them being an emergency center, hard for someone to come to the phone all the time. Although, they do call back. It is nice to be able to actually speak to a doctor on the phone and not get just texts or emails, like some other places. Someone always answers, no voicemail. I have found that other facilities only communicate by text or email. With cancer one never knows the outcome, but I feel absolutely confident they are doing the best that can be done. My first experience with them, I would highly recommend them. They are a 2 hour trip for me, but there is nothing else in my immediate area that can give this kind of care.

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Pamela Bookmanvia Google

3 months ago

Thank you MedVet Cleveland for getting care to my dog quickly. I brought my dog in for an emergency visit and he was taken care of quickly and with care. The doctor gave me options and clear instructions for after care. The staff was great and the facility is very nice.

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Amora Kovachvia Google

3 months ago

Medvet saved my dogs life from pyometra, her amazing surgeon said she had a 1-100,000 negative reaction to a standard anesthesia medication , so they woke her up from surgery and cardiology and anesthesiology seen her and they watched her so carefully under anesthesia and made it out alive. Thankful for the staff surgeons and speciality doctors who seen her🩷 I hope she lives ten more years ☺️

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Barbara Mayhew Flanaganvia Google

5 months ago

We had our first experience with MedVet this week, having been referred by a vet at West Park Animal Hospital. The amount of time the MedVet oncologist, Dr. Prudic, spent with us discussing the type of cancer our cat, Crosby, had and our options going forward was absolutely amazing. After performing an ultrasound on the same day as our consultation appointment, she made sure to cover every aspect of his overall health with us in person, which allowed us to make an educated decision to save our Crosby rather than euthanize him. What a wonderful human she is! I feel so lucky to have MedVet available in our area.

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heather houkvia Google

5 months ago

Highly Recommended! Our beautiful Finn Monster (a Bernadoodle) came in with Bloat (GDV). From the phone call to the staff at the front desk, when I suspected this; to less than an hour later, when Finn was in surgery, this place took amazing care of Finn, and his owners. The front desk was wonderful. Dr Ryan showed me the x-ray within minutes of arrival. Dr McBrien came in to discuss options, while Dr Townsend was already scrubbing in and prepping Finn. This is a life and death emergency in a dog, and I really appreciated how quickly they treated our baby. I called at midnight to check on him, and I wish I remembered the name of the wonderful woman I spoke with at the front desk. The next day when we came to pick Finn up, a staffer came out and hugged me and teared up that Finn made it (I am sorry, I don’t remember her name - she was wonderful, will add back later). They even refunded part of our payment, since they didn’t have to do as much surgery as first thought (never know til the dog is open, if spleen is involved, etc.). HIGHLY RECOMMEND!!