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Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca.
Trusted auto care with a personal touch in San Jose for over 15 years.
4.2(5 reviews)
auto-repair
$$
Trusted auto care with a personal touch in San Jose for over 15 years.
Michael & Company Auto Body And Auto Repair Shop in San Jose, CA, is a family-owned and operated business dedicated to providing high-quality auto repair and body work services. With a 4.8-star rating from over 480 reviews, we pride ourselves on building long-term relationships with our customers, offering transparent pricing, and delivering reliable results for everything from routine maintenance to major repairs. Our experienced team, including Phil and Lyn, ensures your vehicle receives expert care in a clean, organized shop, backed by a commitment to fairness and community.
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Expert body work including bumper replacements, repainting, and collision repair for flawless results.
Comprehensive mechanical repairs such as brake jobs, alignments, and transmission fluid replacement.
Regular services including oil changes, tire replacements, and coolant system checks to keep your car running smoothly.
Thorough vehicle inspections to identify issues and provide transparent quotes for necessary repairs.
Convenient shuttle or loaner car options to minimize downtime while your vehicle is being serviced.
I had a fantastic experience getting my car serviced here. From the moment I called to schedule, the team was professional and clear about what to expect. When I arrived for my appointment the staff welcomed me and took time to explain everything they would do, which made me feel confident leaving my vehicle in their hands. The repairs were completed on time and the results were excellent. I also appreciated how clean and organized the shop felt and how courteous everyone was throughout the process. They even offered a shuttle to save me time while my car was being worked on. The pricing felt fair for the quality of work and the overall service made this one of the best auto repair experiences I have had in San Jose.
I needed to get my brakes and transmission fluid replaced. I originally took my car to a different auto shop to get a quote which roughly came out to $900 for both services. My family has been using Michaels for auto body work but decided to get a quote for mechanical services. The quote came in around $200 less than the original mechanic. Needless to say I took my car to Michael’s. Bill was extremely helpful in providing quotes over the phone. Greatly appreciate the transparent pricing, fast service, and friendly staff. Michaels will be my go to mechanic for all our cars.
We are really pleased with the excellent service, thorough inspection and reasonable rates Michael &Company offers. We have had our cars serviced here for 16 years and we highly recommend them for car maintenance and auto body work! They are exceptional.
It pains us to write this, as we’ve been loyal customers for years. However, we need to express our extreme frustration with the recent service experience involving our Subaru. We brought the car in on August 25th based on your recommendation to replace the radiator and thermostat. At the time, there were no urgent issues, but we trusted your judgment as our long-standing service provider. What followed was deeply disappointing. After the repair, the AC stopped working the very next day. You asked us to bring the vehicle back and diagnosed hose leaks. The car remained with you for nearly two weeks. While we appreciated the loaner, it had oil issues, forcing us to change plans for a long weekend until a rental was arranged. When we finally picked up the car on Friday, September 5th, we were told it had been fully tested. Yet the check engine light came on immediately. Though Phil attempted a fix, the light returned as soon as we got home. We messaged your team, but the shop was closed for the weekend, leaving us with no support. Throughout the weekend, the light remained on, engine noise worsened, and we couldn’t safely exceed 60 mph on the freeway. It was incredibly stressful and felt unsafe. We do want to thank Kay for promptly handling the rental car issue. However, the overall experience has been unacceptable and uncalled for. We urge your team to improve your processes, conduct more thorough checks before returning vehicles, and train staff to address issues proactively—not just after customers escalate concerns. Sadly, this experience has cost you a loyal customer. We are extremely disappointed.
My family and I have been coming to Michael & Co for over 15 years, and they’ve truly been our go-to for everything from regular maintenance to major body work. They know my dad well and always ask how he’s doing whenever I stop by—there’s a real sense of community here that you just don’t find everywhere. Over the years, they’ve handled just about everything for us: full body work, bumper replacements and repainting, new tires, annual maintenance, dry belts, thermostat and coolant systems, alignments, brake jobs, oil changes—you name it. Most recently, they replaced and repainted a rear bumper we originally thought could be buffed out, and the results were flawless. What I appreciate most is their balance of quality, reliability, and fairness. Even when bills add up (as they inevitably do with car repairs), they’re very affordable compared to others in the area, and the work is always worth it. The only downside is that they’re not open on weekends, which can make scheduling tricky. But Phil, Lyn, and the rest of the team always go above and beyond to accommodate and ensure your car gets the care it needs. If you’re looking for a shop that’s trustworthy, thorough, and has long-term customer relationships in mind, Michael & Co is the one.
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