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Curtis Youngbloodvia Google

about 1 month ago

We've been customers of Midtown Plumbing for several years now and have always been impressed with the quality of service we've received. We have usually worked with Matt who is not only an excellent plumber, but also patiently and clearly answers any questions you have. Following a crawl space inspection in which some water leaks were detected we asked Midtown to give us a quote on fixing the problem. Jason came out and examined the plumbing in the crawl space, which turned out to be a mishmash of old materials that did not meet current building codes. (This was the plumbing system that had been in the house since we bought it in 1990.) He recommended replacing all of the water lines; we also decided to replace both water heaters which were several years old and were located in critical areas inside the house (one on the third floor and one in a small loft reached by pull-down stairs). Over the years we've been in this house we have sustained serious damage from 3 broken water heaters, so needless to say we are very edgy about the possibility of another leak. Midtown worked with us to give us a date that coordinated with the other contractors working on our crawl space. Over the space of 2 days, Jason and Matt replaced the water heaters and made sure they met code, which the old ones didn't (Day 1) and replaced all of the piping and fittings under the house and installed a Moen flow meter (Day 2). As a result we have much better water pressure throughout the house, no more leaks and the ability to cut off the water to the house remotely in the event the meter detects a change in average water usage in the house. We also are confident that the work was done thoroughly and correctly and that Midtown will stand behind their work. A shout out to Jason and Matt!

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Jose Arenasvia Google

3 months ago

A few weeks ago I contacted Midtown Plumbing to improve water pressure issues I was having in the shower. Minutes after placing the service request online I get a follow up phone call to quickly set up an appointment. A few days later I had the pleasure to meet Jason, one of Midtown Plumbings experienced plumber who came to my home to assess the situation. Jason was amazing. He quickly identified the issues and fixed the problem and now I have wonderful pressures in the shower. While he was at my house, he also took a look at my kitchen sink which was installed improperly by Roto Rooter (never will use them again) and once again quickly diagnosed and fixed the issue. I was so pleased and impressed the Jason's vast knowledge and professionalism that I now choose Midtown Plumbing for all my needs and also signed up for their very reasonably priced service plan for peace of mind knowing that if I have any issue, Midtown Plumbing has my back. I 100% recommend Midtown Plumbing and if you can get Jason to field your appointment he is the greatest.

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Cesar Escalantevia Google

3 months ago

My experiences with Midtown have been excellent. Good communication and timely appointment setting made it easy to get the work done. Jason came out and remembered the details of a visit four year prior and explained everything about our current need so I felt good about exactly what needed to be done. After the appointment follow up was immediate and extremely through. If you want good service and to feel very confident about your problem, and to feel good there's not anything else that could become an issue Midtown is a good bet.

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Jan Wozniakvia Google

4 months ago

David was respectful, professional and component! He assessed my situation and fixed it. I feel relieved and grateful that he was available to come within a day of calling. I would definitely call Midtown Plumbing again in a heartbeat if necessary and would ask for David, in particular.

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James Birkettvia Google

4 months ago

We had Jason come out twice, once in the summer to diagnose a leak from our upstairs toilet, and again to install a new toilet and replace some old polybutylene shut-off valves. He was on-time, provided detailed options for how to proceed, and was extremely professional. Overall it was a very positive experience and I would recommend this company to others in the area.