Million Services Party Bus Rentals

Name: Million Services Party Bus Rentals
Address: 584 Castro Street, San Francisco, CA, 94114, US
Telephone: (415) 724-3246
Price range: $$$
Rating: 2.4

Your Journey, Our Priority – Reliable Party Bus Rentals for Every Occasion!

2.4(10 reviews)

retail-store

$$$

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About

Million Services Party Bus Rentals is dedicated to providing exceptional transportation experiences in San Francisco. Offering flexible party bus rentals, the business aims to accommodate a variety of events, including weddings, proms, and private parties. While previous clients have praised the courtesy and professionalism of drivers on the day of service, many have expressed concerns regarding communication issues and reliability leading up to their events. The team is devoted to improving these aspects, ensuring customers feel valued and secure in their transportation choices.

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Location

584 Castro St, San Francisco, CA 94114, USA

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Information

584 Castro Street

San Francisco, CA, 94114

(415) 724-3246 www.millionservices.com/

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Services

Wedding Transportation

Luxury party bus service for wedding parties, ensuring timely and elegant arrivals.

Prom and Birthday Rides

Safe and fun transportation for teens and groups celebrating special occasions.

Corporate Event Shuttles

Professional bus rentals for business events, team outings, and conferences.

Custom Route Planning

Tailored itineraries for city tours, bar crawls, and multi-stop celebrations.

Onboard Amenities

Features like sound systems, lighting, and comfortable seating for an enhanced party atmosphere.

2.40 · 10 reviews

Overall rating

Adrian Aoun

via Google

· 6 months ago

1-Star Review: Complete Service Failure and Zero Accountability Stay far away from Million Services Inc. and Stephen Reese. I booked a party bus for a major milestone event and was required to pay the entire balance upfront via Zelle. Despite the full advance payment, the driver arrived over an hour late for our scheduled pickup. This massive delay effectively ruined the day. Because we were so behind schedule, we missed more than half of our prepaid winery reservations in Napa. Between the cost of the transportation and the thousands of dollars lost on missed venue experiences, this company’s lack of punctuality caused a significant financial hit. Since the event, the management has gone completely silent. I have sent formal notices and tried to resolve this directly, but Stephen Reese and his team refuse to respond or acknowledge the breach of contract. After digging into their history, I see this is a recurring pattern for this business (TCP 25097). They are notorious for extreme lateness, making excuses for "mechanical issues," and promising refunds that never materialize. Do not trust this company with your money or your important events. They are unprofessional and disappear the moment there is an issue. I am currently filing a formal complaint with the CPUC and moving forward with legal action to recover my losses.

lapree barber

via Google

· 9 months ago

0/10. So sad to have to no longer work with this company. The owner has become ornery and unprofessional. This owner literally threatened to have his driver go to my girlfriend house over a misunderstanding. He intimidated her at 3am demanding additional payment or he would have a grown man drive to her physical home at 3am!! Not realizing her trauma history. When I later discussed the concerns over with my girlfriend we did in fact owe because we were two hours over the contractual time. But the real concern is that we never threatened to withhold money. The driver left us and was initially kind. He never game any time checks. We came from Napa and were on cloud 9. We had a fun filled day, we tipped our driver, fed our driver only to be threatened with fear tactics. Tip for the owner, handle all professional matters during working business hours. Recognize that all customers sign contracts so people are not trying to get over on you. You have lost a very valuable customer.

Chrissy Ginieczki

via Google

· 10 months ago

I've been a customer for years and the service used to be excellent but NOT anymore. I contracted Million Services to drive a group of kids to/from San Francisco & San Carlos for my daughter's 16th birthday. They didn't show up! When I finally got in touch with Reese, he claimed that the bus broke down. We had to scramble to get Ubers/Lyfts to get everyone to the party. On a positive note, they did send someone to pick us up. Reese agreed to pay for the Uber/Lyft's as well as adjust the price of the service to reflect one direction of service. In total, Reese agreed to refund me $700. Sadly after many requests, he has not refunded my money. Both he and his assistant, Sharde, continued to make excuses ( at the doctor, couldn't remember how to use his bank account, forgot, this list goes on) and promise that the refund was coming. I've been forced to take legal action. No surprise, the business addresses for Million Services have been closed and Reese is evading service of the summons. Reese and Sharde - shame on you! Stealing from your customers is really not ok.

Danielle Jones

via Google

· 1 year ago

Awesome Service!! I reached out for service for my daughter's prom night. I could not have been happier with the services that Reese and Howard provided. They were extremely courteous, punctual, and professional. They made us feel like old friends. Reasonable prices and an all around great time. Highly recommend!!

My Oakland

via Google

· 1 year ago

Steer Clear of Million Services! My experience with this company was extremely disappointing. They confirmed my booking, sent a confirmation email, and even shared driver information—only to never arrive. It was a frustrating waste of time and energy. If giving zero stars were possible, I would. Save yourself the trouble and look elsewhere.

AADU North America

via Google

· 1 year ago

Avoid Million Services at All Costs! This company is incredibly unreliable. They will accept your booking, send a confirmation email, and even go as far as providing driver details—only to never show up. It’s a complete waste of time and energy. If I could give them less than one star, I would. Please stay away for your own sanity.

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