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Moti Queens Arcade
Moti Queens Arcade: expert running-shoe guidance and a wide trainer selection.
4.2
Retail Store
$$
Moti Queens Arcade: expert running-shoe guidance and a wide trainer selection.
Moti Queens Arcade is a Cardiff sporting goods store specializing in running footwear. Located at 25-26 Queen's Arcade, Queen St, St Davids Centre, Cardiff CF10 2BY, UK, it offers a wide range of trainers from top brands. Customers praise knowledgeable, patient staff who help find the perfect pair, with attentive service and a great selection.
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Personalized fitting service with expert advice to find the ideal shoes for your running style and needs.
Professional analysis of your running gait to recommend footwear that improves comfort and performance.
Wide range of top running brands, including Hoka, with options for various foot types and injuries.
Knowledgeable and patient assistance from staff to ensure you get the right gear, with no hassle.
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Overall rating
Vicky Jenkins
I was looking for Hoka trainers as I read good things about them however 3 shops I had tried before , didn't stock them. I was about to give up until I found this fabulous shop. Katie came over to help me, listened to what kind of trainer I wanted with recent injuries I had sustained too and suggested a few trainers to include Hokas. Well we must have tried on all of the Hokas on stock but nothing was too much trouble. Katie was back and fore to the stock room and eventually we found the perfect pair. Thank you for taking the time .
Paul Beattie
Great customer service from the staff in Moti in Cardiff. The trainer selection is good with many options and brands. Would highly recommend this shop.
Susan Williams
Went in to your store this morning & was welcome by a lovely polite young man called Adam. He was very patient with my husband who was getting new running trainers. This young man is a credit to your company. I work in retail & I know how hard it can be. Customers are quick to complain but not to show gratitude. So please pass on my appreciation to Adam. Great customer care.
Y Bwyty Bach
I visited Moti Cardiff today to ask about a gait analysis and was really disappointed with the service. When I arrived, a member of staff was sat on the floor and, after I enquired, she looked at her watch, sighed, and asked me to wait a few minutes. When she eventually approached me, her attitude made it clear she couldn’t be bothered to help. She asked how long I’d had my running trainers (around six months) and abruptly replied, “they should be fine then,” without asking about my running distance or offering any real advice. Overall, the customer service was poor and unwelcoming, not what I’d expect from a specialist running store.
Andy Williams
Was looking for a specific training shield with wide fit and to limit achilles pressure. Assistant knowledgeable and produced 3 brands to try. Went with the Hoka almost instantly. Very comfy and felt solid and good on. Had 10 percent off for signing up to newsletter. Overall good attention shown and fair price for a good all round trainer for size 13 feet 😀
