Kate
Ending my membership after too many off-putting experiences, and the price keeps rising. The autobelay areas are often overrun by toddlers with minimally supervising parents. The management doesn’t respond to any emails. The fitness programming is pretty slim and the booking system is horrible. People on the weights floor have really poor manners, especially teenagers who think they run the place and will ask you to move mid rep! It’s also not a safe place for people with animal allergies. People will bring their pets (not service animals) everywhere in the gym, including under climbers, tied up to benches by the weight racks when 20 people are trying to work out, and even tied up in the locker room while their owner is in the sauna. Sometimes it’s larger dogs where it’s unclear if they will be reactive with their owner distracted. No one is expecting a climbing gym to feel like Equinox but this is beyond what I’ve experienced at any gym!
