Moon Morales
Came in so hopeful, I read a few reviews before scheduling appointment and Lins name came up a few times so I decided to go with her. I will say I definitely I felt rushed. It was the day two days before Christmas, so I was grateful to get in. My pedicure the lady was really thorough but here is where the issue started. She painted all my toes a light colored and yes, I have a nail that has darken through the years but the technicians always let me know if the color will work out not. This technician didn’t say anything just finished and when she said I was done that particular toe nail which happens to be my big toe looked noticeably darker. The guy Henry approached me stating it wasn’t that she put more coats but that my toe nail made it darker…….????? I asked him not to talk to me like I don’t know or as if this was my first pedicure….. so he then said fine, “I have my customer too “? Not RUDE at all!!! I was not trying to be difficult just asking not to leave with a 50$ pedicure looking off??? I think it had to be said!!!! Just because we don’t speak the language doesn’t mean we don’t know how to read the room and know I’m being talked about. I turned on my Google Translator and they said stuff about me as well as my daughter!!!! It’s ok to say you messed up and I mean you are only human. An apology and just correcting would have been fine, but all of that was so unnecessary. I will not be coming back just for the way I was treated. Lin did great and the lady next to Henry was very apologetic, which was appreciated. No one should be treated like this which is why I gave them a low rating. If you all can stand there talk about me and not try to make it right….. was not able to get a picture of the darker nail because she filled it off pretty quickly but she did Knick me so it bled a bit with the electric file….. at that point I was over it and ready to go. Shame on all the nail technicians who speak ill of their customers take the money as if they truly earned it!!! Oh and they expect a tip….?? I also showed them that I heard through the app the conversation. Smh!
