Emily Davis
My experience with Mr. Rooter was nice. 1st let me start off with that I appreciate Mr. Rooter coming out on a Saturday moring. There were two men one was Mike and the other was Michael. They were both extremely polite and happy to help us with our plumbing needs. The only thing I did not like would be that they called at 8:30 in the moring. When I had made the appointment the receptionist said they would call 45 minutes before coming over, once I had answered the phone they said they would be over in 10-15mins and I kid you not. They immediately showed up two minutes later. Which I am impressed but I had no reaction time to even brush my own teeth. I wish this company would have a schedule instead of just showing up. I am extremely lucky they did come because I know where some plumbing places don't show up for hours or even cancles your appointments. But they did a wonderful job. But an hour later when. I went down stairs to check our bathroom shower the shower handle started to leak immediately after. 😅 I turned it on and off to see if it was still leaking big mistake the water would not turn off. I had to shut it off myself. I called them at 10:50am for them to come back and they came back 2 hours later. In total. The whole job had costed us 875$. I would recommend Mr. Rooter but I would change a few things. But at least they have a 90 day warranty.
