Felicha W. (Fee)
My experience with this daycare started off excellent! I had an unexpected need for childcare the following day and the director, Ms. Amy, was very prompt with assisting me with the application process. I needed to be in and out to make it to work on time and the facility was open for business on time as well. I was able to call and check on my granddaughter during her stay. However, the pickup process did not go as smoothly as expected. I was met at the door by another staff member, I did not get her name, she was an Asian lady who was very cautious about identifying authorized people for pickup. I appreciated this in every way but after she successfully identified me she attempted to make me outside in the cold for someone to bring me my granddaughter. I politely stated that I will absolutely not stand out in the cold. This encounter with the young lady was very upsetting and made me feel unwelcome versus the very welcoming experience earlier that morning.






