Francisco Resendiz
If you’re browsing for an instrument and want to feel like a full-on VIP — go see Vance. Seriously. The man absolutely deserves a promotion. I walked in on Friday evening, practically at closing time, fully prepared for a rushed, chaotic, slightly confusing experience… maybe even a small existential crisis about committing to a violin. Instead, I got Vance — easily the most patient, welcoming, and genuinely helpful sales rep I’ve ever encountered. He made me feel at ease right away, answered every question without even a whisper of sales pressure, and somehow turned the entire process into a fun, memorable moment. Buying a violin has been on my list for years, and he made the experience feel meaningful from start to finish. And the deal? Unreal. Black Friday came through strong, but I’m convinced Vance added his own touch of magic to the whole purchase because everything just clicked perfectly. If this is the level of service he brings to the table, promoting him would be the smartest move the company could make. If everyone performed like Vance, they’d need to expand their trophy shelf. 10/10 would happily buy another instrument just for the chance to work with Vance again. 🎻😁
