Samantha Pepper
Absolutely awful experience. I paid $130 for VIP New Year’s tickets for my partner and I specifically to skip the line, and that benefit did not exist at all. There was no line skipping whatsoever. VIP meant nothing. The venue was extremely oversold and packed to the point where it was impossible to enjoy. It was uncomfortably hot, hard to breathe, and chaotic. There was over an hour wait just to get downstairs, which completely defeated the purpose of buying VIP. At one point, my partner and I stepped right outside for less than 2 minutes to get some fresh air because it was so hot inside. When we tried to come back in, We were told no re-entry. This was something that was never mentioned or communicated beforehand, even though we were standing right outside the door. We were at the venue for about an hour and a half total and ended up wasting my money. This felt disorganized, misleading, and poorly managed. Definitely not worth the price, and I would not recommend this place, especially for events like New Years.
