Naupaka Spa & Wellness Centre at Four Seasons Resort Oahu at Ko Olina

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Daryl Foote

via Google

The facility itself is lovely, however there were a few details that left me not wanting to return. The “spa attendant” had such a brutish demeanor that trying to enjoy the facilities was less than relaxing. I witnessed her getting on to multiple groups for being too loud, none of which were actually disturbing anyone. If your rooms can’t handle quiet conversations maybe think about addressing some sound proofing measures. Lastly, and this may sound silly, but for the price of the services, a complementary glass of champagne would be such an easy thing to do, but when asked our group was told each glass would be $21. We politely declined due the aforementioned attendant’s attitude towards us even asking if it was possible to purchase one.

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Jocelyn Dunlop

via Google

I wrote a more in-depth review on the hotel's page, but I see that 3 years ago someone named Wes Webb left a review that mirrored my exact experience yesterday and I cannot believe it hasn't been fixed yet: when you book a couples massage on their website, it only books one person. So, you will show up to your couples massage and be told that only one person can participate & that two massage therapists are not available. The staff at the spa gaslit me, telling me that I booked it incorrectly and I needed to put two couples massages in the cart, etc. The hotel assistant manager on duty also told me this doesn't happen often but now I am seeing that this has been an issue for YEARS? Really unacceptable. Don't trust their website.

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Austin Barker

via Google

I had an 80 min Warrior Massage with Damion and it was the very best deep tissue massage I’ve ever received. And I’ve had major back issues and get massages very regularly. I’ve had thousands. And he was hands down the very best. Found every muscle that needed help and worked everything out expertly. I was so impressed. I’ve never left a review before but felt compelled.

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Mia

via Google

Visit: 7/10/25 Spa was beautiful and extremely relaxing. Jodi the spa attendant was so kind! However, when I come to the 4 seasons (especially for the price) I am expecting near perfection! The reason I am taking off stars is due to 2 reasons: 1: I opted for a massage in the outdoor hale. My masseuse left the room to allow me to undress. About a minute passed when she asked if I was ready, to which I replied “no” as I quickly decided to take a video of the beautiful view before my massage. She gave me around another 30 sec before she just began opening the door with NO warning. Thankfully I was already getting into bed, however I had to rush to cover myself due to her not announcing herself re-entering to room. 2. I went up to reception twice during my visit between 12pm-2:30pm. The 1st time, Jodi brought my phone up to be charged at the desk, so I went up to go retrieve it. I was not greeted by the staff , and when I asked for my phone I was given confused stares which made me feel uncomfortable. I brushed it off as nothing. Then at the end of my visit, I went up and once AGAIN I was NOT greeted. The girl at the desk (curly hair and glasses I think) proceeded to stare at me as if it was my job to greet HER. There were other workers unloading stuff at that time so I didn’t want to just interrupt. After around 30 seconds of silence I stated that im here to pay. She then asked how everything was, and proceeded to tell me everything was all set. I left the salon halfway to valet, when I received a phone call that only partial payment went through. I went back immediately to pay, HOWEVER, it’s extremely unprofessional and inconvenient to both myself AND the salon to not make sure payment is successful the first time before I left. Train your workers better.

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Olga Dolgopolova

via Google

My mom and I had such an incredible time at the spa. First of all, it was extremely clean. The floors, bathrooms, changing rooms and common areas looked like we were in a museum. Everything was just pristine. Our massage therapists were also so nice. They were warm and inviting and were there for us from the time we arrived, to the time that we left. We were also able to use the sauna and cold plunge which was such a treat. The whole experience was so relaxing and made our Mother’s Day celebration so much more special. We plan on coming back soon!

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kikipow

via Google

There are also showers, jacuzzi area, steam room, sauna, salon & spa area, etc. Thank you so much Robyn & Deja. You did amazing. Went above & beyond!