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Net Friends, Inc. - Managed IT Services in Durham
Prompt, professional IT support in Durham that goes above and beyond.
5
Business
$$$
Prompt, professional IT support in Durham that goes above and beyond.
Net Friends, Inc. - Managed IT Services in Durham delivers prompt, efficient IT support for businesses in Durham, NC. Clients praise rapid ticket resolution, friendly and supportive assistance, and a professional, personal approach. The team is consistently responsive and follows up until issues are resolved, with emergency support available, including responses as late as 12AM.
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Comprehensive IT management including monitoring, maintenance, and support to keep your systems secure and efficient.
Round-the-clock assistance for critical IT issues, ensuring minimal disruption to your business operations.
Proactive security measures, including firewall management and threat detection, to protect your data and infrastructure.
Expert guidance and support for cloud integration, backup, and migration to enhance flexibility and scalability.
Personalized consulting to align your technology with business goals, from planning to implementation.
Responsive ticketing system with fast resolution times for day-to-day technical issues and user assistance.
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Overall rating
Ellen Edge
I was so grateful for the friendly and supportive assistance provided by Net Friends! They were really nice to work with, and they patiently worked through my technical challenges until the challenges were resolved. It was a really nice experience.
Elisha Walters
Our company uses Net Friends and they provide prompt, efficient and top notch service for all the things. They will go above and beyond to ensure any of your computer issues are resolved. Every ticket I have opened has been resolved within hours. No waiting. Just great service. I would recommend their services to any and all companies.
Michele Miller-Cox
Love her professional and efficient Netfriends are when it comes to customer service. Always there to help, never not had an issue resolved! Great team on IT Folks!!!
Jane Oakley
My last review was 3 years ago. Our small business was happy with NetFriends then and we still feel the same way. The service is personal and professional at the same time. When you do not know your way around the tech stuff it is great to have folks that do have the knowledge. NetFriends is invested in making us happy with their service.
D. Deborah Jones
Net Friends provide great support! They are very responsive and provide excellent customer service. I appreciate that they always take the initiative to followup until the issue is resolved. Some from the emergency team literally responded to my emergency request and assisted me at 12AM. Thanks for being a great partner, Net Friends!
