
Oliver Smith Jeweler Fashion Square: Luxury watches, expert guidance, and a seamless, customer-first experience
Oliver Smith Jeweler Fashion Square in Scottsdale delivers a premier selection of luxury watches and jewelry, backed by a team praised for professionalism, deep knowledge, and patient, pressure-free guidance. Reviews note seamless experiences, transparent pricing, and strong trade-in options, with attentive service whether in-store or by phone for remote buyers. The staff, including Trent and Keith, are repeatedly described as friendly, trustworthy, and responsive.
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Purchase new and pre-owned high-end watches from brands like Omega, IWC, and more with expert guidance.
Receive fair, competitive offers for your luxury watches to apply toward new purchases, with no third-party commissions.
Browse a curated collection of exquisite jewelry pieces, from rings to necklaces, in a welcoming environment.
Seamless purchasing experience for out-of-town clients, including shipping, secure delivery, and personalized support.
One-on-one sessions with knowledgeable staff to explore options without sales pressure, ensuring informed decisions.
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Overall rating
E. P. (Elparce)
We had an excellent watch-buying experience with Trent. He was incredibly knowledgeable, patient, and took the time to make sure we felt confident and informed throughout the entire process. It never felt rushed, and his expertise made the experience both easy and enjoyable. It was truly a wonderful experience, and we would absolutely recommend visiting Trent and the whole Oliver Smith Team to anyone looking to purchase a watch.
Johnny Gyro
I found Oliver Smith on a YouTube review of the new Omega release I tried on at a local AD. According to the video, OS accepted trade ins towards new purchases which killed two birds. I expected a low ball offer on my trade in but instead got an offer (within hours) I didn’t even bother to counter. I sent my watch over night on Monday, and received my new Omega Seamaster 300M on Thursday. The box and papers arrived separately for security purposes. All prices remained the same from initial offers. My salesperson, Trent, was immediately available upon phone calls and despite never having met personally, I was treated professionally. Thank you Trent, it was a pleasurable experience despite being mostly telephonic. I would recommend OS to anyone considering to trade up, as the trade offer was very fair, you don’t lose the commission to a third party, the trade in value is not taxed, and the sales staff answer the phones. You will not do as well trading your luxury piece on Chrono24 or eBay. A very strong recommendation here.
Keith Alexander
Oliver Smith Jeweler isy favorite place to go Watch shopping, they have been really good to me over the years. Everybody in there treats you like a Friend, not just a customer. I don't ever feel like I'm under any pressure to "Close a sale" on any of their products, they let me try on multiple watches over and over without losing patience, and they have a really great selection of watches and jewelery to choose from. I really love the store, but the wonderful Staff is the thing that really sets them apart . Big shout out to Keith, he's a great guy.
Louie Martinez
I purchased two Omega watches from Trent Manry, and the experience was exceptional both times. After my first purchase, I was so impressed with his professionalism, knowledge, and seamless communication that I confidently returned for a second watch. Trent made the process easy, transparent, and enjoyable, and both watches were exactly as represented. I highly recommend Trent to anyone looking for a top-tier luxury watch buying experience.
Bill Denby
Amazing experience dealing with Keith Frederick. Found him on YouTube Shorts, showing a fabulous IWC Mark XX Green Dial 40mm watch, and called a few days later and bought it. OSJ does a fine job working with remote buyers. You don't have to be in Scottsdale to benefit from their superior customer service. I look forward to working with Keith again.