Viola Stoupakova
Really unprofessional business, stay away. I booked items online for pickup at noon and ended up standing outside in the cold for over 15 minutes waiting for someone to answer the door. I called multiple times and each time was told "we'll send an urgent message for someone to open the door." ??? I had a clear pick up time. Another lady showed up and said the same thing happened the day before, nobody came to the door for her order. After several attempts ringing the doorbell and knocking, a man finally opened the door in his boxers, confused about why I was there... My stuff wasn't ready, he had to go into the garage and get it. Upon returning my items (also made an appointment), the same thing happened, nobody answered the door. I called again and this time nobody was even answering the phone, we ended up just leaving our stuff outside by the garage. I don't think these people know they're running a business, honestly. Hosting is stressful enough, the last thing anyone needs is to deal with such an unprofessional party rental place. Next time, I'll go to an actual verified business, not this garage side hustle place.
