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Nvia Google

3 months ago

Worse office to deal with (Bensalem, PA). We signed up for service in July 2025 and due to rain tgwy copied not do outside. They never came to complete outside. 2.5 months later they scheduled for quaterly service which we never called to schedule. They claimed they came to complete our service and charged us almost $200 and when I called the lady at the office lied ok multiple occasions to tell me they did come and complete it. When I confronted her lies to tell her our house is fenced and fence was locked and no one came to knock how did they complete that service. She then told me they had to do what was available which was only our front front porch meanwhile we have spider web all over our front porch and left them there on purpose to see how far they will carry their lies. She refused to give her name and kept disrupting me like I was the one lying. This office has no management and when you call only one person wilm pick up and she basically acted like she was not the one taking to me and her I called last week and said I don’t know who you talked to and there is nothing documented. And FYI if you have to deal with these people make sure to record your conversation because the lady clearly told me today that their text messages are not being monitored and she does not have record of them calling even for VM. Great for customer service if you don’t have conversation record. They are so incompetent. Please hire another company because this company is such a fraud and will charge you for service that never took place.

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K. H.via Google

4 months ago

Orkin was the Best! Great service & best price! Nicole was Exceptional - very professional, knowledgeable, thorough in looking over our property & cheerful to work with. Same for the 3 men who applied the Treatments to our house & property. Great Team!!! Highly recommend!

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Ada Torresvia Google

4 months ago

At first i was a little disappointed in the service I received from the orkin employee. I had expectations that the dead and live ladybugs would be removed from my home during the service visit. The employee stared at me and kept on spraying without an answer when i asked if he could help remove them. I was left with live bugs crawling in my home. I called back to explain everything and was referred for Patrick C. to be sent out as he was more experienced per the operator on the phone. He arrived the next day. I showed him how the previous guy sprayed the home and unfortunately was told it was the wrong way and not done correctly. Patrick was very thorough opened all the windows and sprayed every corner in and outside the home, along with other areas as needed. He even went the extra mile to grab a tool to help get rid of some bugs i couldn't reach on a high ceiling window to clean up and get rid of them. After Patrick's visit I started noticing lots of more bugs around the house dead and able to clean them up. I am very relieved that my home seems to be bug free now for a couple days since his visit and happy with the service. I will be requesting Patrick for now on. Orkin should be proud to have such a valuable employee.

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Tabitha Raginvia Google

4 months ago

My experience with Orkin Exterminator are always Good. This particular time 11/04/2025, Was the best job I ever received from them. This Orkin technician/Exterminator was very detailed and informative. I believe his name is Darren Alexander. Darren did above and beyond. The most important detail was his knowledge and informative information. Thank you so much Orkin as a pleasure doing business with you..

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Marceline Dixvia Google

5 months ago

I was truly excited about my service when I booked my appointment due to the experience that my sister received with Orkin and I Went in, hoping for the same experience. Well, that was truly not the case. Although my technician seemed very knowledgeable and was truly kind. It seems as though he was rushing. He didn’t take his time and check for holes like he said he would. He sprayed a few areas in my home. When he told me that he was almost finished, he just had to put down the bait boxes down. I asked him was he planning on doing the basement and I was told if you would like me too. I was a little confused because I thought there was already a part of the services for them to do the basement as well. When he put down the boxes, he never put the bait in the actual boxes and a whole bag of bait was left behind. So now I have boxes with no bait in them and because I don’t know how to open up the boxes myself and add the bait. I Followed up with customer service the next day when I noticed that the boxes were empty. I was told that a manager would get in contact with me the next Business day. I’ve called a few times and still have not received a call back from a manager. I’m truly disappointed my service Especially when I paid my money and the job was not completed.