N
Worse office to deal with (Bensalem, PA). We signed up for service in July 2025 and due to rain tgwy copied not do outside. They never came to complete outside. 2.5 months later they scheduled for quaterly service which we never called to schedule. They claimed they came to complete our service and charged us almost $200 and when I called the lady at the office lied ok multiple occasions to tell me they did come and complete it. When I confronted her lies to tell her our house is fenced and fence was locked and no one came to knock how did they complete that service. She then told me they had to do what was available which was only our front front porch meanwhile we have spider web all over our front porch and left them there on purpose to see how far they will carry their lies. She refused to give her name and kept disrupting me like I was the one lying. This office has no management and when you call only one person wilm pick up and she basically acted like she was not the one taking to me and her I called last week and said I don’t know who you talked to and there is nothing documented. And FYI if you have to deal with these people make sure to record your conversation because the lady clearly told me today that their text messages are not being monitored and she does not have record of them calling even for VM. Great for customer service if you don’t have conversation record. They are so incompetent. Please hire another company because this company is such a fraud and will charge you for service that never took place.
