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E Bancvia Google

about 2 months ago

I contacted Orlando Import Specialists about a car I suspected was having transmission issues. Terry was extremely helpful, taking the time to explain the possible causes and what their shop could—and could not—address. We brought the car in for a diagnostic evaluation. They ran several diagnostics and test‑drove the car for several miles but couldn’t reproduce the problem and believed it was likely a temporary issue. In the end, they didn’t charge us anything for the diagnostic. Their honesty and customer‑first approach truly impressed me—something that feels rare in today’s automotive service world. I’ll gladly bring any future car issues to Orlando Import Specialists.

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Jonesin4movia Google

3 months ago

Corey and all the guys from Orlando import auto, did an amazing job. Brought in a dead truck, troubleshooted everything. They kept me in the loop. They called me on the weekend to inquire about the vehicle. They did an incredible job. I believe they personally want to fix your vehicle, that's the kind of shop you want to go too. I worked commercial diesel for 16 years, i dont care for others working on my stuff lol but sometimes you don't have time or the tools you need. They do, thank you guys.

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Brian Raschevia Google

5 months ago

Orlando Import Auto Specialists has earned my repeat business. First, high praise for anyone willing to accept the challenge of working on a 31 year old Honda sports car: a rare unfamiliar car, with old plastics and other age weakened materials and hard to source parts. The problem to be fixed was a half discharged A/C system that was barely cooling. Eugene, who worked on my car, did a respectable job checking for leaks and correcting the problem. Further, he was careful not to damage anything and returned my car in perfect condition (no new scratches, scuffs, or dirty smudges anywhere.) Additionally, Eugene was kind enough to mention that he noticed the engine radiator cooling fan was operating intermittently. After some rather involved troubleshooting I was able to isolate the cause to a failing Fan Controller Module. I want to personally thank Eugene for making me aware of the problem, which likely saved me from a very costly overheated engine repair.

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Andy Kordalskivia Google

6 months ago

I dropped off my ‘09 Civic for a safety inspection and quote for repairs. I was very impressed with the thoroughness of the report, which came over itemized with repair estimates, photos, and even impact statements. The communication was incredible, and remarkably attentive to my concerns, so I decided to move forward with the recommended repairs on a busy holiday weekend. The quoted price was reasonable - I didn’t shop it around, but I did research average costs for similar work - and during the course of the repairs, no new costs came up. Repairs did require one extra day due to worse-than-expected wear to one part, which required a new one to be rushed over - but again, communication was excellent and the shop did a great job to ensure the delay was minimal. I appreciate the urgency. When I picked up the car, they told me the car had been driven and tested thoroughly, and reminded me that parts and labor are covered by a 2 year warranty. They also brought up my initial concerns, noting how they had been addressed. They also included excellent documentation of the job, all of which is available electronically in addition to the printed receipt. My total came in a tiny bit below the initial estimate, and the car is testifying to the efficacy and necessity of the job in feel and sound. While car maintenance is never cheap, I’m very impressed with the quality and communication from this shop. It’s busy for a reason.

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Suburban Dronevia Google

12 months ago

I recently had the pleasure of bringing my Acura to Orlando Import Auto Specialists, and I can’t say enough good things about the experience! From start to finish, they exceeded my expectations with their exceptional service, expertise, and affordability. I needed a timing belt and water pump replacement along with some suspension work, and they handled it all flawlessly. What really stood out was how reasonable their pricing was—especially for the quality of work they delivered. I was bracing myself for a hefty bill, but they gave me a fair and transparent quote that made the whole process stress-free. On top of that, they completed everything in an impressively short amount of time, getting me back on the road faster than I could’ve hoped. The team at Orlando Import Auto Specialists clearly knows their stuff when it comes to Hondas and Acuras. They were professional, friendly, and Xavier took the time to explain everything to me, which I really appreciated. My car is running smoother than ever now, and I owe it all to their skilled hands. If you’re looking for top-notch auto service at a great value, I wholeheartedly recommend Orlando Import Auto Specialists—they’re the real deal! Thanks guys! -Steve