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Overstock Outlet US
Quality furniture at unbeatable prices with exceptional customer service.
3.4(5 reviews)
retail-store
$$
Quality furniture at unbeatable prices with exceptional customer service.
Overstock Outlet US is a Sacramento-based furniture store offering a large selection of home furnishings at very reasonable prices. The store provides a wide range of furniture options for living rooms, bedrooms, and more, with a focus on value and customer satisfaction. The team, including staff like Sanjay, Natalia, Enrique, and Ishmael, is known for being friendly, helpful, and going above and beyond to resolve issues, including flexible delivery and exchange options. While most customers praise the service and pricing, some note concerns about post-purchase follow-up and product quality, so the store aims to address these areas to ensure a positive experience for all shoppers.
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Wide range of new and overstock furniture including sofas, beds, tables, and more at discounted prices.
Affordable decor, rugs, and accessories to complement your furniture and enhance your home's style.
Timely and courteous delivery service with setup and floor cleanup to ensure a smooth experience.
Assistance with purchases, exchanges, and issue resolution from friendly and knowledgeable staff.
Personalized help from employees to find the right furniture pieces for your needs and budget.
They are amazing when they want you to buy things! I spent a lot of money and the delivery guys were good but I been calling for my rug that was supposed to be ordered with all my things and still get the runaround. On top of that they forget about you and don’t call or follow up you have to call them and they still lie! I wouldn’t recommend them to anybody customer service is big and after you buy it’s non existent to them
I very pleased with Errique and ishmael they delivered full house furniture their super fast , they finish it quick. Enrique went back and swipe the floor and makes look nice. I highly recommend overstock outlet is a place to buy. Resealable price and great customer service
Very great customer service and very patient as well. Delivery went excellent, and I feel I got exactly what I paid for. The two gentlemen who dropped off my items were polite, professional, and helpful. Did their job very well in a timely manner. They were fast, and they communicated. Thanks for the great service. Even the guy inside the store was very professional and patient, as I spoke above. It was a warm evening, and they made sure I was well dehydrated and I didn't walk out empty-handed, nor do I feel I overpaid for anything, and I was happy at the end. I will be buying more items again from them
Please don’t pay any furniture from this store. This is a bad store I seen in my life. First it is one year or more than that they put everything in sale because they will close but they are big liars just they want to sell their furnitures in a very high price. Like they sold a bed on my for $2000 but it is $800 in other stores. They bring all furniture from floor like old and used. The staff are big liars and just the want to take money they do not no any thing. Please check they pictures and do not go to this shop. I paid $2100 for this bed. I furnitures broke after two three months very low quality.
They were very friendly and helpful. Large selection and very reasonable prices! Beware though, you might buy more couch than you were intending! Haha! Update: Sanjay and Natalia both really went above and beyond with resolving an issue I had. (I bought too much couch for my living room). I was able to swap it for another at no extra charge for delivery, and they did it the same day! I wholeheartedly recommend them!!! -Darius
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