PR
Pacific Rim Automotive, Inc.
Honest auto care with a personal touch—keeping Seattle's cars running smoothly and safely.
4.6(5 reviews)
auto-repair
$$$
Honest auto care with a personal touch—keeping Seattle's cars running smoothly and safely.
Pacific Rim Automotive is a trusted, family-owned auto repair shop in Seattle, WA, dedicated to providing reliable and transparent service for all vehicle makes and models. With a 4.9/5 rating from over 600 reviews, we pride ourselves on clear communication, upfront pricing, and attention to detail. Our team offers comprehensive diagnostics, routine maintenance, and specialized repairs, ensuring your car performs at its best. We go above and beyond with extras like car washes and tire top-offs, making every visit a premium experience. Whether you need a quick oil change or complex repairs, we're here to deliver honest, high-quality care with a focus on customer satisfaction.
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Expert diagnostics and repairs for all vehicle systems, including brakes, engines, and transmissions, with transparent pricing and detailed explanations.
Regular upkeep including oil changes, tire rotations, and fluid checks to keep your car running smoothly and extend its lifespan.
Precision brake pad/rotor replacement and wheel alignments performed to manufacturer specifications for optimal safety and performance.
Thorough multi-point inspections to identify issues early, with recommendations tailored to your car's needs and budget.
Complimentary car washes, interior vacuuming, and engine cleaning to enhance your vehicle's appearance after service.
Very friendly auto shop. Service was good, pretty quick, and they have lots of nice extras - wash your car, top off all the tires, etc etc. The con is that they don’t seem super concerned with getting the most out of my money. I came in and they told me they’d need ~$1200 for my front and rear brake pads/rotors, because the pads were quite thin and “need a change now, and if not now definitely by the next oil change”. I decided to do it myself and when I took a look, I saw I had a bunch of material left on the front pads (3-4mm) and the front rotors were in great shape. I did the swap anyway because I had taken everything off, but 7,000 miles and two oil changes later the back brakes are doing just fine and still haven’t hit the squealers. I don’t think they were trying to scam me or anything, I think they’re probably just used to servicing folks who aren’t concerned with frugality and it left a bad taste in my mouth. If you’re an amazon employee and you just want your car to work right, I’m sure this is still a great place to go.
I have been incredibly pleased with the service at Pacific Rim. They go above and beyond to ensure reliability in the cars I have taken to them. I really appreciate the knowledge they share and trust they can help me in maintaining my car for the long run.
I recommend! Pacific Rim accurately aligned my vehicle to Toyota specifications and they took the time to answer my detailed questions. The alignment was on the pricier end, but they delivered a premium quality of work and customer service.
Excellent service, honest, and amazing value- is how we describe our experience with Pacific Rim. Jeremy provided us with excellent communication throughout the entire process. Since we had booked an appt, not only were they waiting for our car, but also had ordered the part and were ready to rock and roll!! Additional problems were brought to our attention and additional work was completed- with our approval. Have I convinced you yet? No? Did I mention that they went above and beyond? Sure, they vacuumed the interior and gave it a wash, but also cleaned the engine, and re-attached the engine splash guard was flopping around! We have we found the best local mechanic- hands down! Thank you Jeremy for making my Honda purr like a young kitten again.
I had a great experience at Pacific Rim Automotive when they worked on my car recently. The communication was great and booking an appointment was easy. I was having a specific repair done and they did a full review of the car and came back with a recommendation to also replace the break pads - I appreciated this attention to detail. As a woman I often feel patronized or talked down to by mechanics but this was not the case at Pacific Rim. They were clear and detailed in their communication and gave pricing information upfront. I will certainly be using them again for regular services and maintenance.
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