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Dawn Bantonvia Google

30 days ago

Was there today with my boyfriend today. Service was horrible. Assistant manager was rude, disrespectful and not very knowledgable nor confident on their own products. Happily take my $$$$ else where. He should not be in this line of business with very little knowledge.

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Lynden Newtonvia Google

2 months ago

Absolutely horrible customer service, incredibly pushy with sales, I went there looking to buy a necklace and bracelet for my girlfriend when I was browsing what you would call the more high end section a salesmen can over to me and asked me “why don’t you look at these ones, they’re all %50 off” and then proceeded to show me the most outrageous necklaces that weren’t at all pleasing to the eye, when I declined several offers he kept trying to push a sale on me that I didn’t want, I ended up telling him I’m going to a different jeweller and I went to peoples who have absolutely outstanding customer service!!

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Allie Robicheauvia Google

3 months ago

Absolutely will never go there again. Staff were rude and refused to acknowledge me and my family. They made me feel uncomfortable. I couldn't understand what they were saying as they only spoke there language. When there aren't customers in the store fine but when myself and others don't speak the same then you need to be talking to us in English. Wanted to spend money but will not go to this store ever again. So so incredibly rude and unprofessional

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Basanta Shresthavia Google

4 months ago

BS Basanta Shrestha 2 reviews O CA Don't Ever by Eco-drive citizen watch & make purchase at Paris Jwellery at Sunridge Mall in Calgary. I bought Eco-drive citizen watch costing me close to C$ 450 at Paris Jwellery at Sunridge Mall in Calgary, Alberta, Canada. When I Purchased it, shop changed the battery as it was a bit old so the replaced battery must last at least one year guranteed or even more up to 2-3 years. It was malfunctioned some reason within year or so during COVID time. I wasn't told what type of battery inside and when I visited my home country Nepal and tried to replace the battery, watch repaired shop open the watch but couldn't fix the problem and suggested me to get the battery replacement with the company itself. I brought it at the same shop and left it for the battery replacement from the Citizen Company sometimes around early Sept 2025 as fortunately it was still under warranty (5 years) and received a call after around 2 months from the shop on 1st of Nov 2025 saying that the watch has been opened (that I myself informed the shop too) by third party, so to replace gascket and its battery will cost me C$250, whether | agree to pay or not extra C$250. I told the shop that it is too much as I wasn't even told what type of battery inside (I assume just as an ordinary battery) and how long its warranty for; and I can buy another good reliable quality watch with that repair cost instead. Therefore, I never recommend to buy eco-drive citizen watch as well as any kind of purchase from Paris Jwellery at Sunridge Mall in Calgary, Alberta, Canada.

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Amber Reidvia Google

6 months ago

​Absolutely Unacceptable and Disrespectful ​I am beyond shocked and disgusted by the behavior I witnessed at Paris Jewellers this past Wednesday. A customer was patiently waiting to be served when the assistant manager, who came out on his high horse, began being incredibly disrespectful. The customer hadn't said a word to him, yet he had the audacity to yell, "If you don't want the product you can shop elsewhere." This behavior was completely unprovoked and uncalled for. The customer was visibly in tears and left the store crying. Nobody deserves to be treated so rudely and condescendingly, especially by an employee in a management position. After seeing this appalling lack of professionalism and basic human decency, I will not be returning to this store. This kind of treatment is unprofessional, inexcusable, and a complete failure of customer service. I will be taking my business elsewhere.