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Tricia Maresvia Google

over 3 years ago

I booked my husbands birthday at the Attic Bar - The Arthouse Hotel. I could not have been more unhappy with the entire experience. The communication leading up to the event was sporadic and unclear regarding the room layout and requirements for the evening. FOOD- We had a cocktail party - (which you would expect suggests that food will be handed around to guests ensuring they were able to eat something)- I had clearly been very specific about this expectation prior to the night - this was not the case - the food arrived and was just dumped on a table in the corner at the entrance - when questioned the staff did a single round then dumped the food in the corner. Guests were left seeking out food which when found was cold in the corner of the room. DRINKS- the Bartender was less than friendly to our female guests opting to serve everyone else at the bar over any of the females standing waiting- it became a bit of a joke amongst our guests - we paid ahead for the 5 hour premium package inclusive of beer, wine, and spirits - on a per head basis - 3 hours into this package we were informed that we had almost reached our limit - did we want to pay extra? Guests were actually told there was no more beer - only to have beers magically appear when the guests asked for a spirit instead. I had to spend time sorting this out as we had actually paid for the entire evening. DISABLED ACCESS: we understood that there was disabled access as stated in the website so we had made enquiries ahead of time to ensure we could carry our disabled friend into the venue and carry the wheelchair in - this was approved ahead of time by management and then revoked on the night when our friend arrived - the response by the venue was to have the disabled person sit outside the party on the level above and if someone wanted to see him they could leave the party - we found this very exclusionary - and discriminatory - and after much discussion we were asked to sign a waiver to allow our disabled guest to be carried into the party - he was then only allowed to stay for 2 hours- after this he was left waiting for more than an hour outside for his taxi which had been booked to arrive at the end of the party. This venue failed on all accounts - 1. The food was dumped in a corner and not served ( this is not what happens at a cocktail arty) 2. The drinks package was questioned mid way through the night - female guests were ignored - 3. Disabled access was agreed to then revoked. The room is great - the surrounds suit a party but I could not recommend this venue at all for a private cocktail function. I was so disappointed with having to spend the party sorting out issues that should never have occurred.

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Angelo El Barbarovia Google

over 5 years ago

The most convenient way to shop around for venues! In fact I didn't know they existed, all I did was enter on Google: PUBS WITH FUNCTION ROOMS IN SYDNEY... and the first thing that popped up was 'Partystar' it is so easy to navigate, all I need to to fill in the form with all my requirements (location, budget, capacity, music/sound equipment) and voila..! I got so may options to choose from. I highly recommend Partystar if you are looking for a venue.

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Zoe Scanlonvia Google

over 9 years ago

Cannot recommend Partystar enough. They were so helpful when I was searching for my 21st venue, the lady I was emailing with was lovely, nothing was ever too much trouble! I found the perfect venue, and had the best night, all thanks to these guys.

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Melissa Luuvia Google

over 10 years ago

Partystar helped me a lot for my 21st birthday. I was stressing about where to hold my 21st birthday with only a month to the date. Partystar allowed me to browse through all the venues within Sydney that were available for the date. I contacted a few venues via partystar but unfortunately none of them replied. I then contacted partstar letting them know and they replied back within 24 hours. I eventually called the venue myself and referred back to the details of that venue on partystar which really helped me with understanding the venue. The venue is amazing and the pictures on partystar match the venue itself. I would definitely use partystar again because it is so easy to use and the staff are just so friendly and helpful. Thank you partystar once again.

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Sarahvia Google

over 11 years ago

My husband & I had our wedding reception at The Observatory Lounge in Hobart, TAS in late June this year. Although some friends were skeptical about the location, we proved them all wrong. It was perfect! The lounge was cozy & comfy with perfect ambiance provided by the soft yet sufficient lighting, sound system that allowed our own music to be played, & the relaxed & elegant atmosphere. The servers were skilled, kind, efficient, & attentive. They even helped our grandparents out the back VIP exit to avoid the crowd that was gathered at the front before the lounge was opened to the public at 11pm. We worked closely with Thom Gunter, and he was simply wonderful to work with - kind, helpful, and flexible. It was a lovely venue, & we were completely satisfied with it. Highly recommended.