Paws on Chicon

Name: Paws on Chicon
Address: 7601 South Congress Avenue, Austin, TX, 78745, US
Telephone: (512) 906-0013
Price range: $$
Rating: 5

Austin's premier pet destination for healthy supplies, self-service grooming, and expert care.

5(5 reviews)

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About

Paws on Chicon is a beloved Austin pet store offering premium pet food, treats, and supplies, alongside a popular self-service dog wash station. The knowledgeable and friendly staff provides personalized recommendations, free samples for health issues, and a rewarding loyalty program. Customers praise the exceptional service, quality products, and thoughtful touches like adoption packages and photo-op walls, making it a trusted community hub for pet owners.

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Location

7601 S Congress Ave #370, Austin, TX 78745, USA

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Information

7601 South Congress Avenue

Austin, TX, 78745

(512) 906-0013 www.pawsonchicon.com/

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Services

Self-Service Dog Wash

Affordable, easy-to-use dog washing stations with multiple shampoos, conditioners, and tools provided for a thorough clean.

Pet Food and Supplies

Curated selection of high-quality, healthy foods, treats, and accessories for dogs, cats, and other pets.

Adoption Support Packages

Complimentary packages for new pet adoptions, including essential supplies and expert recommendations.

Pet Froyo and Treats

Delicious frozen yogurt and specialty treats like maple bacon flavor to pamper your pets.

Loyalty Rewards Program

Free-to-join program offering discounts, rewards, and exclusive perks for frequent shoppers.

Expert Pet Care Advice

Knowledgeable staff providing personalized recommendations for health, nutrition, and wellness needs.

5.00 · 5 reviews

Overall rating

Steven Stanley

via Google

· 8 months ago

Amazing customer service every single time! From the moment you walk in to closing out at the register, the staff is always friendly, knowledgeable, and willing to help. They truly go above and beyond to make sure all your pet needs are taken care of. I highly recommend this business to anyone looking for great service and quality care for their pets.

Joshua Brown

via Google

· 8 months ago

Can’t recommend this place enough! This was the first pet store I visited after moving to Austin and have never had a bad experience. They are always very helpful and have great rewards programs. Recently went in after having some health issues with my dog and the team there was extremely helpful in recommending things that could help and explaining how so. They even provided some free samples for him to try and to top it off received this very thoughtful card in the mail. Will be a customer for life!

Vivian Pan

via Google

· 1 year ago

This place is such a great spot for self dog wash. Such an amazing and sweet staff, and my dogs have never enjoyed froyo until this place. Highly recommend getting the maple bacon flavor. They have 3 different shampoos and a conditioner, as well as a really easy to use and clean dog basin. It’s about $20 per dog which is quite reasonably priced considering all of the tools and soaps they have. Will def come here again if i stop in Austin again

Briahna DeAnda

via Google

· 1 year ago

We love coming here! They have an adorable photo op wall, super friendly staff, and a wide variety of healthy treats and foods for your furry baby. Plus they have a loyalty rewards program that's free to join!

Shanna Richards

via Google

· 1 year ago

We had a wonderful experience with picking up our complimentary adoption cat package. It was our first time going to this store, but definitely won’t be our last. I love the quality selections and feel like they pride themselves on trying to keep our fur babies healthy! Our new kitten is obsessed with the fussie cat dry food and snacks and we honestly wouldn’t have purchased it since we had no prior knowledge of the brand. I can’t thank you guys enough for your knowledge and expertise and we’ll definitely be back to restock ❤️