Services Offered
Pet Boarding
Overnight stays in comfortable suites with webcam access, playtime, and personalized care for dogs and cats.
Pet Daycare
Supervised playgroups and activities to keep pets active and socialized during the day.
Pet Grooming
Professional grooming services including baths, haircuts, and nail trims to keep pets looking and feeling their best.
Playgroups
Structured group play sessions for dogs to interact and exercise in a safe, monitored environment.
Pet Updates and Report Cards
Regular communication with pet parents, including calls for issues and end-of-stay activity summaries.
Reviews
5(5 reviews)
Rating Distribution
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Marina McNamara
via Google
2 months ago
I am SO in love with PetPalace! It is just me and my husband out here in NC so when we go out of town we don’t have family to help with our fur baby. I found PetPalace a few months ago and OMG - they care for your pets, but they care for you too! I received updates on my boy when he got a bit of an upset stomach and at the end of that First stay received a report card with his daily activities. They offer web cam suites, extra treats, grooming, everything. 10/10 all the way, Thank you PetPalace!! ❤️ Marina M
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Tyteanah Cravinvia Google
2 months ago
As a new dog mom who lives out of state, I was so nervous about who would care for my puppy when I’m away. I visited multiple boarding facilities and spoke to numerous staff members, but Pet Palace Charlotte was the only place where I’ve truly felt at peace leaving my puppy. He is a 1-year-old large-breed puppy who loves to play and get attention. They know him by name when we walk in, and he’s always dragging me to the door for boarding and daycare. Admittedly, I am one of those overbearing mamas who likes to know everything that’s going on when I’m away. I never have to worry about that here because they call if he needs anything. The staff is also SUPER friendly and doesn’t hide behind the “we’re good with dogs, not people” attitude. As long as we live in Charlotte, this is where I will bring my puppy!
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Lauren Ranallivia Google
4 months ago
I have been taking my Dixie girl here for years and she absolutely loves it! She loves going on “vacation” to Pet Palace and playing with all of her friends! The staff is so friendly and accommodating.
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Aziz Musavia Google
8 months ago
Love the team here! We’ve been bringing our 4 year old Great Dane here for three years. They always treat her like she is their own pet, which makes the experience so much more personable. Our dog even knows when we say “do you wanna go to Pet Palace“ that she’s in for a good time.
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Taryn Shroutvia Google
10 months ago
I’ve been taking Opie to Pet Palace since I moved to Charlotte a couple of years ago and it has always been a positive experience. He has horrible separation anxiety, but is always excited to go in so I feel comfortable leaving him behind. If there’s ever an issue they are very communicative. Not to mention reasonably priced and have options to join the other dogs in playgroups so he isn’t stuck in a kennel all day. I recommend them to everyone!
