Your trusted partner for pet supplies and care in San Jose.
Wide selection of premium pet food, toys, bedding, and accessories for dogs, cats, birds, and small animals.
Professional grooming services and health products to keep your pets clean, healthy, and happy.
Specialized prescription diets available with veterinary guidance for pets with specific health needs.
Offering a variety of small pets, birds, and reptiles with care advice from trained staff.
Partnering with local shelters to help find forever homes for adoptable pets in the area.
Nothing wrong with the employees, service, or products; however, it is not right to put guinea pigs and chinchillas in the same enclosure. I am hoping a manger or any sort of decision maker sees this and can move them into separate enclosures for the health and safety of both the guinea pigs and the single chinchilla.
Was just in the store today. Jay is the absolute best. She is the animal manage and she is so kind and was so helpful with my questions about my puppy. The cashier was also very kind and excited for my daughter and I and our new puppy. Great experience.
We are on a monthly repeat delivery for prescription dog food. Our last delivery had a ripped bag, which we wanted to return for an exchange. The store was willing to exchange the bag, but all the other bags of food had expiration dates that were long past due. Instead of exchanging ours for expired food, we decided to return the bag and just buy a smaller bag of the same food with a future expiration date, which would tie us over until our next repeat delivery. However, they would not sell us the smaller bag because we did not bring our Vet's prescription. We did not think we needed to produce our prescription because we were just trying to exchange/return/buy the same food. The Petco pharmacy was closed, so they could not confirm our existing prescription and would not let us buy the same food in a smaller quantity. This is ridiculous and have decided, going forward, to have my prescription dog food supplied by someone other than Petco.
Giving this a one star because today I witnessed a conure by the name of “Pineapple” got their foot stuck where the door to the cage is, and when I had asked the front desk if they could help the bird get it’s foot unstuck the employee rudely said she’ll double check on the bird but never once came over to help Pineapple. I waited for a couple of minutes which felt like a very long time because the bird was screaming in pain. Eventually the bird pulled its foot out and now it has a red mark on its foot. Thank you Petco for not caring about your animals. Maybe check on your birds next time when you hear them screaming their hearts out throughout the whole store, they might get their foot stuck. (The photo of the bird before their foot got stuck.)
I love this place. They are kind. We are 50 crickets and it was a good cheap price. You should go here.
Petco at 5650 Cottle Rd in San Jose is a comprehensive pet store offering a wide range of supplies, food, and services for all your furry, feathered, and scaled friends. We provide everything from premium pet food and toys to grooming and veterinary products, with a focus on quality and customer service. Our knowledgeable staff is here to help you find the best solutions for your pet's needs, making us a go-to destination for pet owners in the community.
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