PV
Petwell Veterinary Healthcare
Petwell Veterinary Healthcare: Compassionate, fear-free care that pets and their families trust.
3.6
Doctor
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Petwell Veterinary Healthcare: Compassionate, fear-free care that pets and their families trust.
Petwell Veterinary Healthcare, located at 1456 Northside Dr NW B in Atlanta, delivers compassionate veterinary care with a fear-free approach. Clients praise Dr. Berger and the team for kindness and making pets feel at home, offering top-tier care and educational material. The clinic also offers convenient monthly care memberships to help manage ongoing needs.
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Comprehensive check-ups and preventive care to keep your pets healthy and happy.
Prompt medical attention for emergencies and sudden illnesses with advanced diagnostic tools.
Gentle techniques to reduce pet anxiety and create a stress-free veterinary experience.
In-house lab work, ultrasounds, and other tests for accurate diagnosis and treatment.
Affordable subscription plans to manage costs for ongoing or extensive veterinary care.
Guidance and resources for pet owners, especially new ones, on pet health and wellness.
Overall rating
Michael Norris
Luke and Dr. Brian took great care of Kleopatra.
Lauren Brown
Petwell has been seeing my two cats for about 3 years, and Dr. Berger has always been so understanding, informative, and knowledgeable about everything going on with my babies! He doesn't just tell me what the issue is, but he actually runs down all the lists of options for treatments, gives clear recommendations, is very transparent about the financial side of things, and is very empathetic and caring. My cat has hyperthyroidism, and he was able to immediately give me the list of treatment options available, and offered an option that my other friends who had cats with the same issues weren't even aware of! Their vets didn't even know about the options. But Dr. Berger did. I feel so thankful that he's my vet and can see to it that my cats live long lives. The staff is also extremely helpful and professional. I always know my babies are getting the best care.
Zoe Strafford-Price
We went for urgent care for some stitches and were so so impressed with pet well. The team were so gentle, calm, and explained everything to us! Our dog gets nervous meeting new people but he was so comfortable around them! Cannot speak higher of this place - would recommend to anyone in a heart beat.
Jennifer
This was by far the worst veterinary experience we have ever had, and I would strongly advise against bringing your pet here. In one instance, a procedure and related charges were initiated before consulting with us or obtaining our consent, which was deeply concerning. When we later asked reasonable questions about what was done and why, the interaction escalated in a way that felt inappropriate and alarming for a medical setting. Instead of calmly explaining, the veterinarian became aggressive, combative, and resorted to personal attacks. Several services recommended felt unnecessary and excessive, and the overall cost was significantly higher than what we have paid at other veterinary clinics for comparable care. After reading other reviews for PetWell Veterinary Services, it is clear that our experience was not isolated. There is a recurring pattern of concerns around professionalism, communication, and billing, which the clinic reportedly dismisses by claiming the reviewers are “not recorded as patients.” If you care about your pet and expect consent before treatment, professionalism, and transparent pricing, I strongly recommend choosing a different clinic.
Hailey W.C.
I've been to multiple vets clinics with my dogs, and Dr. Berger at Petwell is by far the best! My dogs are reactive to new people, but they both immediately loved Dr. Berger and his whole team. They make both me and my dogs feel comfortable and at home, and offer top tier care and educational material. They've taken such good care of my babies and treated them like their own and I couldn't be more appreciative!
Farah Sublett
Had a terrible experience, please think twice before coming here especially for any urgent care needs. Dr. Bergen gave me an estimated quote of $1800-2200 (which was already a higher cost than other places for tests like these) and then charged me $2900 for a bunch of tests and medicines he never needed. He asked me to come in the next day at 7am for my dogs ultrasound and then didn’t start the ultrasound till noon and then did another ultrasound later in the day and so I wasn’t able to pick him up till 5. My dog was unnecessarily stuck there for 10 hours when he’s already sick and has severe anxiety. Then the worst part, when he couldn’t figure out what was wrong he proposed EXPLORATORY SURGERY. My dog was pooping blood and was dehydrated to the point of almost shock according to my regular vet. I immediately took my dog to our normal vet bc thought of surgery for no reason sounded absolutely insane to me. The vet quickly diagnosed the problem within the hour with one simple $300 test and was doing great within 24 hours of taking the prescribed meds. I cannot imagine if I had let Dr. Bergen OPEN UP my dog for absolutely no reason to yet again still not have a diagnosis plus the weeks of recovery for my poor dog. I spent $3500 and got no closer to figuring out what was wrong with my dog along with an insane amount of stress put on both of us. I write this review not to bash Dr. Bergen but to warn others who have pets in need of urgent care.
