Hana B
I really want to love this shop—it’s a local business and women-owned and operated—but my experiences here have been consistently disappointing. The atmosphere feels stuffy and, frankly, judgmental. When I come in dressed up with hair and makeup done, I’m met with almost performative friendliness. But if I stop in on a weekend, dressed casually to run errands, go to the gym etc. the tone shifts: I get the once-over and the feeling that I’m being watched for shoplifting. This difference in treatment has been noticeable and consistent over time. What used to keep me coming back was the upstairs consignment section. While the downstairs brands are fine, upstairs you could once find one-of-a-kind pieces from some great labels like Ulla Johnson, ba&sh, Sézane, A.L.C., along with the occasional “unicorn” designer item or unique international brand. Unfortunately, that inventory has really declined and lately I haven’t found much worth getting excited about. I’ve heard feedback from friends who previously consigned here who described feeling like second-class citizens, dealing with excessive rules, being identified only by numbers, paid exclusively in store credit. Instructed to call if they wanted to know whether items had sold or their credit balances, but felt treated as a nuisance when they did call or text. Unsurprisingly, they’ve stopped consigning here because they felt their contributions to this business were not valued or appreciated —and I suspect others have too, which may explain why the selection isn’t what it used to be. I’d love to see this shop live up to its potential, but until the culture improves, it’s hard to recommend.
