R Williams
I visited Pinot’s Palette this past December and overall enjoyed the experience, especially being able to complete a full painting in one sitting. I appreciated to take home a finished piece by the end of the session. The main difficulty I had was understanding the instructor. She was a small, tattooed young woman whose name I don’t remember; the way she spoke made it very hard for me to follow her verbal instructions. She had a strong accent, and her speech was not always clear. Because I am hard of hearing, this became especially challenging. I often couldn’t catch what she was saying, even when I was trying to pay close attention. Fortunately, there was a screen showing the steps, and I relied heavily on that to guide myself through the painting and finish it. Without the visuals, I would have struggled much more. I truly believe that adding captions or clearer on-screen instructions would greatly improve the experience for people like me and others who may have hearing difficulties. I also assumed that, for the price, a glass of wine or another drink might be included, but all beverages were extra. On a positive note, the Italian restaurant next door was very good and made the outing more enjoyable. I would consider coming back in the future, though I would likely choose a different instructor in hopes of having a clearer and more connected experience next time.
