Platero Parada Plumbing

Samuel and his team are amazing!! We had a major replacement that needed to be done and he was the only plumber who said he could not only fix the problem, but could do it without digging up our entire patio and foundation in the house and at a fair price. It was a big project that took 10 days and he did a great job communicating updates and plans with me. He and his workers are thoughtful and considerate, left everything like it was before they arrived (in some ways better), and they even worked around my baby’s nap schedule! I genuinely can’t say enough great things about them. I hope I don’t need a plumber again any time soon, but hands down would not hesitate to use them again if I do.

Samuel came out last night on an emergency visit to my mom's house when the sewer line was causing a backup into the house. He quoted a very reasonable price for an emergency visit on a Sunday night, but ultimately diagnosed the problem as stemming from the city's section of the sewer and wouldn't take our money. He patiently answered questions and helped us call the city and get the city's emergency sewer team out. He was extremely kind and helpful despite not even charging us for the visit. I can't recommend them highly enough.

Samuel came out when our sewer was backed up and quickly diagnosed that the line needed to be replaced. He took the time to help us understand what was happening and thoroughly explained our options. Once we decided to move forward, he and his team were available immediately and got right to work installing the new sewer line. The quality of their work was excellent, and they completed the project quickly to get everything back up and running. Sam's communication was great throughout - he was upfront about everything and made sure we knew what was going on. Really helpful and easy to work with. If you need plumbing work done, especially in an emergency situation, I highly recommend Samuel and his team. Great work, great service!

Sam is awesome! He installed our new water heater and did a super thorough job. Great communication, very professional, takes the time to do the job right, and just easy to work with. I’m a repeat customer because he’s reliable and always does quality work. Highly recommend!

Looked around Sacramento for a plumber to help with drainage issues and found Platero Parada Plumbing. After working with them on this project, will definitely call on them in the future! Sam was quick to respond and communicative every step of the way. Platero Parada Plumbing came out to look at our drainage issue and as they worked, they found more problems that would be costly to us in the future. We were shown pictures of the state of the line to the sewer and the pipes underneath the home. This wasn't a high pressured upsell, it was clear Sam had our best interests in mind. He was quick to make changes to the original estimates and scoped out two or more weeks to do all the work (replace pipes in the crawlspace and the line out to the sewer). They finished in a much faster time frame and I was impressed, even handling the permits and scheduling the inspections in a timely fashion. The work was well executed and they took great care in how they did the job. Holes under the sink were re-patched, the yard was re-filled and seeded. Sam also gave us updates all along the way and accommodating as we were offsite during the project, the customer service was top notch! Thank you Sam and Platero Parada Plumbing!