B

Bob Watsonvia Google

about 1 month ago

Called for tankless water repair and plumber responded within 3 hours, giving a 1/2 hour arrival call. Miles was thorough and quickly diagnosed and fixed the problem. Had the unit serviced as well. The staff handling the phone contact were very friendly and helpful too. Will be using Powells Plumbing again and would highly recommend them.

A

Alysia Millervia Google

about 1 month ago

Absolute lifesaver! Came home from vacation to half of our home flooded with waste water. I was terrified it was a septic issue and couldn't be quickly resolved, I also had an inkling that a lot of the plumbing, electrical, additions, etc weren't exactly to code and thus could not be fixed. We were told they couldnt arrive for 3 days, but ended up coming a day sooner. They resolved it within a few hours! And when the backup reached the addition and flooded our laundry room, they were able to come the next day to inspect and had the supplies and repair done the day after! And the technician/plumber was an absolute peach! His name is Weston and I felt completely safe having him in my home. No bad vibes whatsoever and he was so easy to talk to. I cant speak to the price, as our landlord paid for it, but really any price was worth the service in my opinion. Really helped us in a pinch.

Y

Yviehbvia Google

about 2 months ago

Once again, Powell's Plumbing and Air really saved the day for me. My husband, who had always taken care of our heating system, died last February, and I was concerned about some thumping noises coming from the boiler and the fact that the 1st floor wasn't warming up like the 2nd. Josh came out, did a thorough diagnostic, explained to me what was going on, and forwarded a (very reasonable) estimate for taking care of the issues. He was wonderful, friendly, courteous, professional, which is what I always fine the Powell techs to be. Very satisfied with this company and their representatives.

R

Robin Taylorvia Google

3 months ago

Highly recommend Powells (formally Norfolk, plumbing). I had a clogged kitchen sink that was slow draining for a month. I tried every product on the market & tried to snake it (all Unsuccessfully). After washing dishes in the bathtub for a few weeks, (too busy & hoping it would magically just get better (haha), the final straw was when my washer overflowed from the drain tube going into wall, All over my laundry floor. I needed someone to rescue me. I called Powells per many great recommendations by a client, NextDoor & google and made an appointment. They came out the very next day. The guys (Wes & Jason) got everything fixed in a few hours. They were knowledgeable & professional. I felt like the price was fair, and I did not feel taken advantage of. I would definitely use them again in the future. It was about $800 for snake of main line and washer and sink lines as well as installing a new/additional 2 way cleanout under the house. Original quote was $400 but once they got into it , it required much more work and more hours. Thanks Wes & Jason. I have peace of mind now!! Worth every penny! And that kind of work is Gross!! Lol Well deserved $

A

Aaron Shamesvia Google

4 months ago

Professional, timeley, adequate pricing, compassionate, helpful. Will and Aaron were wizards. Clean job, went above and beyond to share their insights and particular knowledge. Their skill sets were above par and exceeded any expectations I may have had.