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Marilyn Shepherdvia Google

4 months ago

We had our vehicle towed to Precision following a crash. I selected Precision because they were Lexus certified. The car was deemed totaled by our insurance company, State Farm. We were treated poorly by our own insurance company who refused to work with Precision and as a result the car sat in their lot accumulating daily storage fee charges. Precision (Kevin) advocated for us and provided the type of customer service that outmatched our own insurance company. Although we did not have the opportunity for the body shop to repair our car we did experience great customer service.

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Ryan Mvia Google

5 months ago

Went to have my car looked at after another shops quote. Was walked through the process and what needed to happen to fix my car. Process was quick and easy. Solid shop to go through and they wont price gouge you. I'd even say beyond fair pricing.

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DRAGAN KESICvia Google

7 months ago

I recently got a bad dent in my brand-new car, and what started as a stressful situation quickly turned into a positive experience thanks to Michael Boushey and the team at Precision Auto Body in Chandler. They handled everything with professionalism and care, turning my disappointment into relief. The quality of their work was outstanding, and the price was very fair. My car looks perfect again! I highly recommend Precision Auto Body in Chandler to anyone who needs top-notch repair work and excellent customer service.

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Karel H.via Google

7 months ago

I worked with Michael, who was incredibly professional and helpful throughout the entire process. He handled everything with the insurance company which made the whole situation completely stress-free and seamless. I also mentioned that I needed my car done before traveling, so the team was considerate and made sure we got our car fixed on time which we appreciated! Highly recommend them if you're looking for a trustworthy body shop!

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Mohammed Ghorivia Google

over 2 years ago

Staff is friendly but can still work on being transparent. My vehicle was with them for nearly 2 months to replace the rear bumper after a rear end collision. I got a call last week saying my car was ready for pick up, I show up to pick up my vehicle and they now ask for payment which I wasn't aware of since the shop was dealing with the insurance company directly. So I leave and come back the next week after the insurance takes care of the payment. They need to be more transparent with the details over the phone so people don't waste time out of their day. I was told ordering a new bumper would take time to arrive and get repainted before they can install and that is fine but I made sure on numerous occasions to ask people directly involved with my vehicle repair such as Vu to be able to receive my old bumper back which they said they would accommodate. I got a phone call today to pick up my vehicle saying that it was ready. When I go for pick up, they mentioned that the old bumper went missing and likely got tossed out. Just last week when I went for pick up they said they had everything ready including the old bumper so what's going on here? Why wasn't this mentioned over the phone? Also I would like to mention that my trunk was left undone and was not put back together as can be seen in the images. I would think the body shop would check that and at least put my license plate back on the vehicle before giving it to me. Also for some unknown reason my front bumper was glued together when that was not an area of concern for the repair whatsoever. If they had asked me, I would have informed them that there were some clips that were missing and glue is never required on any exterior part of the vehicle. Not very professional at all.