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Precision Tune Auto Care
Your trusted partner for honest auto repairs and maintenance in Winston-Salem.
3.4(5 reviews)
$$
auto-repair
auto-repair
auto-parts-and-supplies
Full synthetic and conventional oil changes, along with fluid checks and replacements to keep your engine running efficiently.
Comprehensive diagnostic services to accurately identify and troubleshoot vehicle issues using advanced equipment.
Inspection, repair, and replacement of brake systems and sensors for enhanced safety and performance.
Repair and replacement of coolant systems, including hoses and water outlets, to prevent overheating.
Detailed inspections for maintenance, safety, and compliance, with honest recommendations for necessary repairs.
Supply and installation of auto parts such as wipers, sensors, and other components, with transparent pricing.
Your trusted partner for honest auto repairs and maintenance in Winston-Salem.
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Precision Tune Auto Care is a full-service auto repair and maintenance shop located in Winston-Salem, NC, dedicated to providing reliable, transparent, and high-quality automotive services. With a focus on customer trust and satisfaction, our experienced team, including Kenny and Shauna, offers everything from oil changes and diagnostics to complex repairs, ensuring your vehicle runs smoothly. We pride ourselves on honest assessments, fair pricing, and building lasting relationships with our community. Whether you need routine maintenance or urgent repairs, we're here to help with expertise and care.
A simple inspection went from decent Customer Service to just pour in three days. Needed wipers to pass. They were out of stock returned the next day. They were out of stock called on Monday to tell them when I would be back. They were still out of stock. I called around Shana called around and said no prevail all of a sudden they had the wipers in stock $57 total. I asked for the old wipers they said they were in the car. They were not in the car they were discarded so they say just be honest.
This is the only place I’ll take my vehicles to! Been loyal for years and have referred others to them because they’re honest and so easy to work with. Down to earth, knowledgeable, able to build relationships with people and do wonderful work! Kenny has always been my go-to. Everyone is great, but I’ve know Kenny the longest. Shauna is new(ish) and she’s a great addition to the team. I trust them completely. I don’t know much about mechanics so I just let them do their thing. They’re honest and won’t scam you. There are things they say will need attention soon, but tell me that I could go another few months or whatever. My mom was recently told she needed new brakes and was upset by the quote. I told her to go to precision tune and they told her that the rear brakes we fine and the front were getting worn, but nothing urgent. They didn’t even know that I sent her. They’re the BOMB ❤️
Had the best experience! Kenny, Shauna, and others were so concerned and did all they could to help me get back to Virginia. Treated me and my dog like we were family! Kenny went above and beyond trying to figure out my cars issues. We know what diagnostic test showed and changed out sensors. More is going on , but I needed to get back home. He was really concerned and checked multiple things. All I can say is this business in Winston Salem NC is awesome. My vehicle is not fixed for simple reason I’m traveling and couldn’t stay until Monday. He along with another whose name I don’t know showed me what to do if it happens on way home. If I lived close I would definitely use them. I honestly have never been treated this well and the concerned shown!
The computers were down and someone was working on the system. I was kept up to date the entire time. It took about 15 minutes then I was checked in signed the work order and handed over my keys for an oul change. It only took 30 or 40 minutes before my car was ready. Prices weren't too bad ($80 for a fully synthetic oil and filter change) and they didn't try to sell me anything I didn't need. I'll definitely be going back.
On March 7, 2024 I brought my car in because i noticed i had a busted overflow hose which was leaking coolant. they gave me a bill of $552 which does not even reflect the overflow hose. they charged me for a water outlet that they did not even fix which i noticed later after i picked my car up and paid. they told me it would take them about 2 hours to do but me not knowing about cars i had no idea that this was a 6 hour job which another mechanic told me later on. after i picked my vehicle up i get literally atleast 10 mins down the road and my car starts smoking and overheating. i had to pull over and luckily as i pulled over there was a mechanic shop right there. as i parked they immediately came over and told me that i was overheating and had no coolant. i expressed to him how i had literally just picked my car up from the shop and they told me it was fixed. the mechanic told me that it was not drivable and that i had to get it towed back. by this time, the shop had already closed so when they dropped the key off it was in the shops drop box. the next morning they give me a call saying my car has been broken into. i immediately ask for cameras and they tell me no one has access, the cameras don’t work that good, they have to call their bosses, etc. just giving me the run around. i know that these mechanics vandalized my vehicle and they will be held accountable!!! DO NOT TRUST THEM WITH YOUR VEHICLE. not to mention, my valuables that have been stolen.
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